Subaru of North Miami

It can be hard to get timely information, but there are a couple of employees who do go the extra mile to help customers - Austin in service and Oscar in sales. couple of employees who do go the extra mile to help customers - Austin in service and Oscar in sales. More

Every salesperson I encountered here is a blatant lier. They will get their way (which is not necessarily bad) through lies and deception (which is really sad). This is no different than your lowest-class They will get their way (which is not necessarily bad) through lies and deception (which is really sad). This is no different than your lowest-class Miami dealership. Expect unclear car pricing, several estimates for your trade, they will play the game of "how low can you go", and you will get around $3000 less than its value. The car you drive IS NEVER the car you buy, then they swear your car is on the lot, then, is on a lot hours away, and after you close you cannot have your car because your car cannot be transported the same day, next day I found out the car I wanted was not the car I signed for, the car I wanted now costs more. I never saw my salesperson again after the first day, when they promise to keep a lifetime relationship with my salesperson. There is a LOT more, but I will keep this brief. I swore not to buy here ANYMORE. More

This dealership is not yo be trusted They prey on unsuspecting older customers Misleading and deceptive They know how to reel you in like a big fish unsuspecting older customers Misleading and deceptive They know how to reel you in like a big fish More

They will charge you all extra services and warranties even if you let them know that you don't want it, also they charge a higher percentage on loan rates to keep it as indenisation, they first rate the even if you let them know that you don't want it, also they charge a higher percentage on loan rates to keep it as indenisation, they first rate the gave me was 8.9, with an credit score higher than 800, so I didn't agree with that and without even think about it the GM went down by almost 2%, I'm very happy with my car, but I feel like they ripped me off. If you can work with a different bank for your loan, do not let them run the financing and be cautious with the warranties and extra services. More

Paid cash for 21 crosstrek In January, still do not have title. Dealer does not respond, tried repeatedly to contact them no response. Vehicle was registered with a lien in my name (fraud) Cash buyers bewa title. Dealer does not respond, tried repeatedly to contact them no response. Vehicle was registered with a lien in my name (fraud) Cash buyers beware More

My recent experience purchasing a new 2024 Subaru at Subaru of North Miami, has left me with a strong sense of disappointment and mistrust. Initially, I had believed that the dealership was a reputable Subaru of North Miami, has left me with a strong sense of disappointment and mistrust. Initially, I had believed that the dealership was a reputable company, known for its straightforward approach and transparent dealings. However, I soon discovered that this was far from the truth. During the sales process, I was under the impression that my purchase would only include the cost of the car, dealer fees, taxes, and government fees. I explicitly mentioned to the finance manager that I was not interested in purchasing additional services or extended warranty contracts. However, upon reviewing the paperwork at home, I was shocked to find several services and contracts added to my purchase, which were never explained to me or given the option to decline. The lack of a summarized detailed breakdown of prices and clear explanations during the sales process and completion of the paperwork was highly deceptive. It is evident that the dealership intentionally withheld crucial information regarding optional services and their respective costs. This has led me to question their integrity and the trustworthiness of the entire establishment. Feeling frustrated and deceived, I reached out to the salesperson within 24 hours of my purchase, seeking clarification and a satisfactory resolution. Unfortunately, the response I received was far from helpful, leaving me feeling even more disillusioned with the dealership. I strongly urge potential buyers to be cautious when dealing with this dealership. Do not trust their electronic system for completing paperwork. Instead, I recommend requesting that everything you need to sign be provided in printed, hard copy format. Make sure you fully understand what is being sold to you and verify that you are not being charged for any unwanted or unnecessary services. In conclusion, my experience at Subaru of North Miami has been an eye-opening one, which have severely damaged my trust in the dealership. I strongly caution potential customers to be vigilant when dealing with this establishment, as their lack of transparency and disregard for customer wishes is a cause for concern. More

Lehman Subaru was always a Dealership that had integrity and developed a great trusting relationship with every person that chose to do business with them. Unfortunately, since the Dealership is no longer and developed a great trusting relationship with every person that chose to do business with them. Unfortunately, since the Dealership is no longer under the personable, fair and trustworthy Lehman Family control, the new owners, LITHIA MOTORS, has exploited that trust and made the buying experience that was once a great thing for all, a nightmare, especially for women who dare go to buy a car without a Man present. Shame on you LITHIA MOTORS. More

I purchased a car in September. I said no protection packages several times and the man still billed me 5K without my consent! Do not trust their finance department No-one from d I said no protection packages several times and the man still billed me 5K without my consent! Do not trust their finance department No-one from dealership is helping me. It is getting impossible to cancel. Emailing general manager is not working or getting ignored. More

I am a loyal Subaru driver and Lehman Dealer has always lived up to my expectations. A well-deserved special mention goes to Yanire Castro and Luis Rodríguez for their professionalism, ethics, and kindness lived up to my expectations. A well-deserved special mention goes to Yanire Castro and Luis Rodríguez for their professionalism, ethics, and kindness that they demonstrated and that made an excellent experience possible. More

Patrick and Terrence were both amazing. They answered all of my questions and made my car-buying experience at Subaru great. I'll definitely be sending friends and family over in the future They answered all of my questions and made my car-buying experience at Subaru great. I'll definitely be sending friends and family over in the future. These are very courteous employees that really care. Highly recommend! More