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Subaru of Naples - Service Center

Naples, FL

4.6
427 Reviews

427 Reviews of Subaru of Naples - Service Center

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June 19, 2025

Johnny Ortiz has excellent customer service skills and very knowledgeable . He follows thru until completed. More

by THCCHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 20, 2025 -

Subaru of Naples responded

Hi, thank you for recognizing Johnny Ortiz! We’re glad his excellent customer service and thoroughness made a positive impression. We appreciate your feedback!

June 19, 2025

I was very happy with my service and I had questions and they were answered. Joe was great. More

by llruhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 20, 2025 -

Subaru of Naples responded

Hi, thank you for the kind words! We’re glad Joe was great and answered all your questions. We appreciate your feedback!

June 19, 2025

Very professional, knowledgeable and friendly. Easily the best service department I've ever been to. Based on my experience, my next purchase will be a Subaru from your dealership. More

by NOLANJOHNB
Recommend Dealer
Yes
Jun 20, 2025 -

Subaru of Naples responded

Hi John, thank you for the wonderful feedback! We're thrilled to hear you found our service professional, knowledgeable, and friendly. We look forward to helping you with your next Subaru purchase!

June 19, 2025

So far has made the buying of my 2025 Subaru very easy and my first service appointment very efficient A very customer friendly dealership More

by vcantone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Subaru of Naples responded

Hi, thank you for the kind words! We’re happy to hear your 2025 Subaru purchase was easy and your first service appointment efficient. We appreciate you choosing Subaru of Naples!

June 19, 2025

Gary was great! Makes taking your vehicle to service a breeze. Communication is top notch! More

by info@atlantisroofingofnaples.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 20, 2025 -

Subaru of Naples responded

Hi, thank you for the great feedback! We're glad Gary made your service experience easy and kept communication top notch at DeVoe Buick GMC.

June 18, 2025

Gary is an excellent service representative at Devoe Buick/Subaru in Naples Florida who kept us well informed. More

by ALOHASPICE23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
Jun 19, 2025 -

Subaru of Naples responded

Thank you for your kind words! We're glad to hear that Gary provided excellent service and kept you well informed throughout your experience at DeVoe Buick/Subaru in Naples. We appreciate you choosing us!

June 17, 2025

Gary never fails to take care of us at Devoe. If it wasn't for Gary Devoe wouldn't feel like family! Thanks again for your outstanding service! -The Trammell's More

by Andrea T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 18, 2025 -

Subaru of Naples responded

Thank you, Andrea, for sharing such kind words. We’re thrilled to hear that Gary continues to take great care of you and makes Devoe feel like family. We’ll be sure to pass along your thanks for his outstanding service!

June 17, 2025

Great communication and service, I appreciated Johnny's help and felt like he really cared. Great communication and service, I appreciated Johnny's help and felt like he really wanted what's best for me an More

by nolenfisher9
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
Jun 18, 2025 -

Subaru of Naples responded

Thank you for your feedback. We’re happy to hear Johnny took the time to provide excellent service and truly cared about what was best for you and your family. We appreciate you choosing us and look forward to assisting you again.

June 16, 2025

Always friendly prompt and informative every time we called, we have nothing but good experiences when we take our vehicle in More

by ZOJOZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Subaru of Naples responded

Thank you for the kind words. We’re so glad to hear you’ve had consistently positive experiences with our team. We truly appreciate your trust and look forward to continuing to provide friendly and reliable service.

June 15, 2025

Very friendly and trustworthy service reps. They always listen to me and answer my questions so that i can understand. The waiting lounge is comfortable. And no one ever tries to sell me a new More

by BARAKETTDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz
Jun 16, 2025 -

Subaru of Naples responded

Hi Dawn, thank you for your thoughtful feedback. We’re glad our service team is friendly and takes the time to answer your questions clearly. It’s great to hear you feel comfortable here and appreciate our no-pressure approach. We look forward to serving you again!