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Subaru of Naples - Service Center

Naples, FL

4.6
427 Reviews

427 Reviews of Subaru of Naples - Service Center

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April 19, 2025

Everything was excellent. This is the second attempt at writing because this page timed out on me. More

by TPRISBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for your feedback! We’re so glad to hear everything was excellent during your visit. We look forward to serving you again in the future!

April 19, 2025

I came in with a dead battery and needed a rush job because I have a lead volunteer job at a Catholic church where Thursday night in preparing for the Lords supper is one of the biggest Holy holidays o More

by MISSKKSMILE
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you so much for your kind words! We’re so glad Matthew and Johnnie could help get you back on the road quickly, especially given the importance of your volunteer work. We truly appreciate you recognizing their efforts. We’re grateful for your trust in Subaru of Naples, and we look forward to serving you again in the future!

April 19, 2025

Great service and felt like the team wanted to treat us with respect. Found effective solutions for all our issues More

by tgrissen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any sales
Apr 19, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're glad you felt respected and well taken care of by our team. It's great to hear we could find effective solutions for your concerns. We appreciate you choosing Subaru of Naples!

April 19, 2025

Always pleasant, helpful, respectful, clean and cozy waiting area. Love the freshly bake cookies and coffee while I wait. More

by DJMT2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 19, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're happy to hear our team continues to provide a pleasant and respectful experience, and that you enjoy the cozy waiting area—especially the cookies and coffee! We appreciate you choosing Subaru of Naples.

April 19, 2025

Excellent service and great attention to detail. Good quality and the vehicle was returned in great condition. More

by jlewitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 19, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're happy to know you were pleased with the quality of service and the care taken with your vehicle. It’s always our goal to deliver top-notch results at Subaru of Naples!

April 19, 2025

Mathew was great to work with on my maintenance service. He knew I needed the car back by three and he made it happen Thank you. More

by rickgroveman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Apr 20, 2025 -

Subaru of Naples responded

Hello Rick, Thank you for your feedback! We're so glad to hear that Mathew took great care of you during your maintenance service and made sure your car was ready by the time you needed it. We truly appreciate your trust in us, and we look forward to continuing to serve you. Thanks again!

April 19, 2025

Went in for an oil change, tire rotation. My dash showed that it also needed an air filter so had that and cabin filter changed as well. I asked that they check the wiper blades expecting tha More

by WALLY_PACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience! We're thrilled to hear that you had a positive visit with us. Our goal is always to provide honest, transparent service, and we’re glad to know that our team was able to give you peace of mind regarding your wiper blades, tires, and brakes. We're excited to be your go-to dealership now that you've made the move to Florida, and we look forward to taking care of all your vehicle needs. Thanks again for choosing Subaru of Naples!

April 19, 2025

Very personable customer service from David. Quick service. No problems. I would recommend coming here. More

by AFAMILYPESTCONTROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Calderone
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent and efficient service. Your recommendation means a lot to us, and we’re happy to have earned your trust. We look forward to welcoming you back in the future!

April 19, 2025

My oil change was timely. Was assisted politely. All my questions were answered clearly. Much appreciated the car wash and especially the vacuum. More

by MARYECONDON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department, not sales
Apr 20, 2025 -

Subaru of Naples responded

Hello Mary, Thank you for sharing your experience! We're thrilled to hear that your oil change was completed in a timely manner and that our team was able to assist you courteously. We're also glad you appreciated the car wash and vacuum! If you need anything else, don't hesitate to reach out. We look forward to serving you again!

April 19, 2025

It was the most pleasant experience of purchasing a new vehicle making this the 39th vehicle I have owned in a lifetime. More

by MARTOO69
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack DeVoe
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing such wonderful feedback! We're thrilled to hear that your experience with us was the most pleasant out of the 39 vehicles you've owned. It means a lot to us that we could make your purchase experience memorable. We truly appreciate your trust in Subaru of Naples and look forward to assisting you again in the future!

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