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Subaru of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
408 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
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1410 Solana Rd

Naples, FL

34103

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Showing 408 reviews

April 10, 2025

Everything and everybody wre great the price gorcthe service seemed high but what else is new More

by Hud32700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schultz in service
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Apr 11, 2025 -

Subaru of Naples responded

Hi, thank you for your feedback! We're glad to hear that your experience with our team was great. We understand that pricing can sometimes be a concern, and we always aim to provide the best value along with excellent service. We appreciate your understanding and hope to assist you again soon!

April 10, 2025

I am always pleased with my service there. Gary is the best! Always professional and explains things very well More

by aramis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Apr 11, 2025 -

Subaru of Naples responded

Hi, and thank you for the great feedback! We're happy to hear that Gary continues to provide professional and clear service during your visits. We truly appreciate your loyalty to DeVoe Buick GMC!

April 10, 2025

Took nearly two hours and I had an appointment. The TPS monitor Deere not updated the last tire rotation, we’ll see if it was this time. More

by rwiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in sales
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Apr 11, 2025 -

Subaru of Naples responded

Hi, thank you for sharing your feedback. We apologize for the wait time and for any inconvenience regarding the TPS monitor. We appreciate your patience and hope to provide a smoother experience next time.

April 09, 2025

My first visit at new service location for me, excellent choice. Part of why I like Subaru so much is their service, this location holds the same great standards I'm accustomed to. More

by edrnolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 10, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We're thrilled to hear that our new service location met your high standards and provided the same great service you're accustomed to. We’re honored to be a part of your positive Subaru experience and look forward to assisting you again at DeVoe Buick GMC!

April 09, 2025

I made an appointment for an oil change. It took over an hour and a half. They DID not clear out my screen showing that I needed to get an oil change. The only advantage was this was my firs More

by WM12324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Apr 10, 2025 -

Subaru of Naples responded

Thank you for your feedback. We apologize for the extended wait and the issue with your screen. We're glad your first oil change was free and will work to improve for your next visit. We appreciate your business at DeVoe Buick GMC.

April 09, 2025

Very pleased with the service provided. I just wish the location was closer to me. More

by lkiekover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Subaru of Naples responded

Thank you for your feedback! We're so glad to hear you were pleased with the service at DeVoe Buick GMC. We understand the distance can be a challenge, and we truly appreciate you making the trip to see us. We hope to assist you again in the future!

April 08, 2025

Friendly staff and great customer service. I was in and out in under an hour! More

by mcs34119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 09, 2025 -

Subaru of Naples responded

Hi, thank you for sharing your experience! We're so glad to hear that our friendly staff and quick service made your visit a pleasant one. We look forward to seeing you again!

Apr 11, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're so glad to hear you had a smooth and speedy visit, and that our team made you feel welcome along the way. We appreciate you choosing us and hope to see you again in the future!

April 07, 2025

Went for an oil change and fix a tire and tire rotation they did not do the job. We were 2 quarts low on oil when we got home and the tire was leaking air and they never fixed it. Never rotated the tires.W More

by frankandmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
There were a few
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Apr 15, 2025 -

Subaru of Naples responded

Hi Frank & Mary, we're very sorry to hear about your experience and completely understand your frustration. This is not the level of service we strive to provide at DeVoe Buick GMC. We take your concerns seriously and would appreciate the opportunity to make this right. Please reach out to our General Manager directly so we can address this matter promptly and thoroughly

April 07, 2025

Very courteous. I recommend Subaru to everyone. All of my siblings have Outback's or Foresters. More

by VWJW1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joey
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Apr 08, 2025 -

Subaru of Naples responded

Hi there, Thank you for your kind feedback! We truly appreciate your recommendation of Subaru and are glad to hear you've had a positive experience. It's great to know that your family is enjoying their Outbacks and Foresters too! If you ever need anything, don't hesitate to reach out.

April 07, 2025

Joe (my advisor) was great - kept me posted on progress and was able to get me a loaner once we found out that the issue was not an easy fix. More

by charlottemorello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Apr 08, 2025 -

Subaru of Naples responded

Hi Charlotte, Thank you for your kind words! We're so glad to hear that Joe provided excellent service and kept you informed throughout the process. We're also happy that we were able to get you a loaner while your vehicle was being taken care of. If you need anything else, don’t hesitate to reach out! Thanks again for choosing DeVoe Buick GMC!

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