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Subaru of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
409 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
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1410 Solana Rd

Naples, FL

34103

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Showing 409 reviews

April 12, 2025

They were professional & helpful ,but I still miss Larry. My problem with lights not resolved. More

by LINPETE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Apr 13, 2025 -

Subaru of Naples responded

Thank you for your feedback. We're glad to hear that our team was professional and helpful, but we’re sorry to hear that your issue with the lights wasn't fully resolved. Please reach out to us so we can address the concern and make sure it's taken care of properly. We truly appreciate your continued support and understanding.

April 12, 2025

Dealership very friendly, welcoming and professional. Seemed much more expensive than in Wisconsin. The cost to replace a set of plugs seemed very high. I also found it very unusual that I was charged fo More

by JURAN.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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Apr 13, 2025 -

Subaru of Naples responded

Thank you for your feedback, Thomas. We’re glad to hear you found our team friendly and professional, but we understand your concerns regarding pricing. We always aim to be transparent and thorough in our estimates. If you’d like to discuss your invoice further, please don’t hesitate to reach out—we’d be happy to review it with you.

April 12, 2025

I’m very pleased with the professional, respectful and honest approach of Kos. He represents DeVoe well More

by joannemirra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Subaru of Naples responded

Thank you for sharing your experience, Joanne! We’re so glad to hear that Kos made such a positive impression with his professionalism and honesty. We appreciate your feedback and look forward to serving you again!

April 11, 2025

Professional yet caring. Efficient. Helpful. Anticipatory. Working for long term repeat business relationship and referrals not for the quick Honest Making certain all i More

by LESLIEALLAIN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl business manager
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Apr 11, 2025 -

Subaru of Naples responded

Hi Leslie, We truly appreciate your thoughtful words. It means a lot to know you felt supported and valued throughout your experience with both our sales and service teams. Our goal at DeVoe Buick GMC is always to earn trust through genuine care and long-term commitment. Thank you for choosing us!

April 11, 2025

Not know what to say. Your group does a good job, but I do miss Larry. More

by KTC1111
Recommend Dealer
Yes
Employees Worked With
Joe then Matt
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Apr 11, 2025 -

Subaru of Naples responded

Hello, Thank you for the kind words. We truly appreciate your loyalty and support. Larry is certainly missed by all, but we’re grateful to continue serving you with the same level of care you’ve come to expect.

April 11, 2025

Service dept and lease of 2025 auto Professional caring determined to assure long term relationship. This is my 2nd car transaction here More

by LESLIEALLAIN1
Recommend Dealer
Yes
Employees Worked With
Don Engel
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Apr 11, 2025 -

Subaru of Naples responded

Hi Leslie, Thank you for your continued trust in DeVoe Buick GMC! We're grateful to have earned your business for a second time and are glad to hear our team provided professional and caring service. We're here whenever you need us and look forward to supporting you throughout your lease and beyond.

April 11, 2025

John was most professional and friendly. He explained my extended insurance coverage and told me exactly what the cost would be. More

by EPEDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 11, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience! We're so glad to hear that John was able to assist you with professionalism and friendliness. We strive to ensure all our customers are fully informed and comfortable with their options, and it's great to know that John met those expectations. We appreciate your feedback!

April 11, 2025

While the service center got on the diagnostic for the car in good time I was completely taken for a rode for the cost of repair. I was quoted a price $6,000 more than what I actually paid at another repa More

by Frank
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
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Apr 15, 2025 -

Subaru of Naples responded

Hello Frank, Thank you for sharing your experience with us. We're pleased to hear the diagnostics were completed in a timely manner but regret that you felt the repair estimate was excessive. We always aim to provide honest and fair pricing, and we’re sorry that this was not your perception. Your feedback is important to us, and we will be reviewing the situation to make improvements where needed. .

April 11, 2025

The actual service at the dealership was good. Biggest problem I had was that after making my appointment, I received a text and 2 separate emails asking me to confirm that I was going to show up More

by AJMULHERN
Service Time
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Subaru of Naples responded

Hi, Thank you for your feedback and for bringing this to our attention. We're glad to hear the service itself met your expectations, but we understand how frustrating the repeated confirmation requests must have been. We’ll be looking into our communication process to help avoid this kind of inconvenience in the future. Your input is truly appreciated.

April 10, 2025

I have been going to Devoe for 11 years because of the great service my Buick receives with each visit. .Gary takes care to listen to me and follows through with my requests. More

by roxiegal7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service visits
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Apr 11, 2025 -

Subaru of Naples responded

Hi, Thank you for choosing DeVoe for the past 11 years. We’re glad to hear that Gary continues to provide the attentive and reliable service you’ve come to count on. Your loyalty means a lot to us!

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