Subaru of Morristown

CPO Misrepresentation and Failure to Deliver Required Standards Subaru of Morristown sold me a 2023 Forester Premium as “Certified Pre‑Owned,” yet the vehicle was delivered with defects and missing eq Standards Subaru of Morristown sold me a 2023 Forester Premium as “Certified Pre‑Owned,” yet the vehicle was delivered with defects and missing equipment that could not have passed a legitimate Subaru CPO inspection. Within days, I discovered: a filthy cabin air filter, misalignment, a malfunctioning radio, a weak battery labeled “passing,” and missing standard equipment (rear trunk cover). These issues demonstrate the vehicle was not inspected or reconditioned to Subaru CPO standards, despite the dealership’s claims. Their post‑sale response was dismissive and did not cure the underlying misrepresentation. Based on my experience, Subaru of Morristown did not deliver a true CPO vehicle and did not provide an adequate remedy. I cannot recommend this dealership for CPO purchases. More

I just purchased an ascent limited from Jennifer D and the experience was delightful. I received a very good amount for my trade in and a decent price on the car. The staff at the dealership also made t the experience was delightful. I received a very good amount for my trade in and a decent price on the car. The staff at the dealership also made the transaction enjoyable. If you are in the market for a new car stop by to see Jennifer. More

I purchased a 2026 Crosstrek from Subaru of Morristown. My sales associate was Joe Misnik who was quite knowledgeable about vehicle details and practical ideas on how to use the features of the vehicle. Th My sales associate was Joe Misnik who was quite knowledgeable about vehicle details and practical ideas on how to use the features of the vehicle. The sales process was very smooth and Joe was an excellent fellow to work with. I've been a customer at Subaru of Morristown in the past and always found the sales and service part to be top notch. More

If you are looking to purchase a Subaru, I would highly recommend Subaru of Morristown. Jennifer Dugan was my sales associate and she was wonderful to work with. She was extremely professional and knowle recommend Subaru of Morristown. Jennifer Dugan was my sales associate and she was wonderful to work with. She was extremely professional and knowledgeable and made the car buying experience easy. The entire team at Morristown Subaru helped to make it a great experience all the way around! More

I bought a 2026 Crosstreck at Subaru of Morristown. The transaction was quick and smoothly done. The sales person is Jennifer Logan. She made the experience very easy and sat with me in the car afte The transaction was quick and smoothly done. The sales person is Jennifer Logan. She made the experience very easy and sat with me in the car after it arrived and showed me the features of the car. Today I went back to the dealership to get my plates. I couldn't reach the trunk,, and Jennifer ordered a strap that will be placed in the area that will allow me to pull the trunk down. I felt that Jennifer really cared about me and made the experience outstanding. If you buy a car from Morristown Subaru, use Jennifer as your sales person. More

Back in the spring of 2022, I traded in a 2018 Subaru Impreza with only slightly over 12,000 miles for a 2022 Subaru Crosstrek and all I got for my Impreza was $14,000. I strongly believe that the dealer Impreza with only slightly over 12,000 miles for a 2022 Subaru Crosstrek and all I got for my Impreza was $14,000. I strongly believe that the dealership took advantage of me for one particular reason and I was told by Mark Koscus that it was over mileage, which was a lie. I was averaging 3,000 miles a year, which is way under mileage and I was locked in a deal, and that was also a lie. The salesman was a real liar. At the time, I didn't do anything because I was in a hurry to get the Crosstrek. Sometime after that, I'd taken my Crosstrek in for service and I was overcharged at the service department. The mechanics are constantly playing with my radio. A couple of times, they'd left mud on the doorsill. I strongly believe that this dealership took advantage of me and I strongly believe that Subaru of Morristown is definitely a predatory business where they take advantage of people like the elderly and people with disabilities. These people should not be dealt with and are just plain horrible. More

Our sales associate was Jennifer D. Professional, good listener, gave direct responses to all our questions, and was responsive throughout our negotiations. Could not have been a better Professional, good listener, gave direct responses to all our questions, and was responsive throughout our negotiations. Could not have been a better experience. More

Just bought a car from Subaru Of Morristown and dealt with Chris Sullivan, who was very knowledgeable about the car. We were interested in and everyone was so nice to deal with. We definitely recommend t with Chris Sullivan, who was very knowledgeable about the car. We were interested in and everyone was so nice to deal with. We definitely recommend this Dealer. More

The best car buying experience I’ve ever had. The salesperson, Pedro Hernandez , was knowledgeable, friendly and , most importantly, not pushy. He listened to my needs , expectations and question The salesperson, Pedro Hernandez , was knowledgeable, friendly and , most importantly, not pushy. He listened to my needs , expectations and questions and told me he would sell me the car I wanted—— and he did. The final process of purchasing the car was a snap and the finance manager , Ray , was extremely helpful and even advised that a pre-paid maintenance option that I was considering was really not called for based upon our yearly mileage. Couldn’t be happier. More

IF I COULD GIVE THIS PLACE 1 STAR I WOULD DO SO. I BROUGHT IN MY 2019 STI FOR A RECALL. MY CAR WAS DRIVING GREAT BEFORE THE TOUCHED IT. PICKED IT UP 2 DAYS LATER AND DID NOT HAVE 5TH GEAR 6TH GEA I BROUGHT IN MY 2019 STI FOR A RECALL. MY CAR WAS DRIVING GREAT BEFORE THE TOUCHED IT. PICKED IT UP 2 DAYS LATER AND DID NOT HAVE 5TH GEAR 6TH GEAR AND MY REVERSE LOCK OUT NO LONGER FUNCTION AND WOULD ALLOW YOU TO PUT THE CAR IN REVERSE IF YOU WERE TRYING TO SHIFT INTO 6TH. I CALLED THE DEALERSHIP TO EXPRESS MY CONCERN AND THEY COME BACK TELLING ME MY CAR WAS MESSED UP BEFORE I BROUGHT IT TO THEM, AND THEY STATE THEY WILL DIAG IT FOR 185 PER HOUR AFTER THERE TECH SCREWED THE CAR UP TO BEGIN WITH. NEVER AGAIN WILL I BRING ANY OF MY SUBARUS TO THIS DEALERSHIP FOR SERVICE!! BEWARE BEFORE YOU MAKE THE SAME MISTAKE I DID More