Subaru of Morgantown
Morgantown, WV
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First oil change The service personal were extremely polite Car was spotless Went above and beyond to make it a smooth experience Information was spot on I will The service personal were extremely polite Car was spotless Went above and beyond to make it a smooth experience Information was spot on I will be back More
Bought my last 2 Subaru's here Superb courtesy, and professionalism, from beginning til end with everyone I came in contact with through the entire process. Check this place out Superb courtesy, and professionalism, from beginning til end with everyone I came in contact with through the entire process. Check this place out before you purchase anywhere else. More
quick, efficient service I was very impressed with the service I received from young lady in the service department, along with the appearance of the dealership. I wish I cou I was very impressed with the service I received from young lady in the service department, along with the appearance of the dealership. I wish I could remember her name. She made me feel very welcome and I was impressed with her attention to detail. Extreme cleanliness and professional look of the dealership made it a very pleasant stay. More
service Excellent service and friendly staff, Pete Pro is very knowlegeable and i had a very good buying experience at the dealership. I will be back again fo Excellent service and friendly staff, Pete Pro is very knowlegeable and i had a very good buying experience at the dealership. I will be back again for another vehicle and highly recommend John Howard Subaru of morgantown !!!!! Tom McCartney More
They fit us in They were able to fit us in, which was great. It was much appreciated and enabled us to continue on our day. Thank you for the wonderful experience. They were able to fit us in, which was great. It was much appreciated and enabled us to continue on our day. Thank you for the wonderful experience. More
Efficient, expert service Fast friendly and quality service...comfortable and clean waiting area...I never thought getting my car serviced could be so easy and enjoyable as wel Fast friendly and quality service...comfortable and clean waiting area...I never thought getting my car serviced could be so easy and enjoyable as well as quick More
Terrible Service I brought my Subaru legacy in to have the brakes checked, because the brake pedal felt like it had no pressure and the car was taking too long to stop I brought my Subaru legacy in to have the brakes checked, because the brake pedal felt like it had no pressure and the car was taking too long to stop. The technician who was supposed to be checking the vehicle was shown by the dash cam in the car to have parked it at the back of the dealership for an hour and then he took it on a joyride around the area. As shown by the dash cam he maintained a minimum 15mph over the posted speed limit throughout the test drive, and never actually tested the brakes during this test drive. The technician brought the vehicle back and certified that they were in perfect working order without ever pulling the vehicle into the dealership or really checking the brakes. When this was brought up with the general manager Jeff he refused to do anything about it, since he personally did not feel that I had been wronged enough to do anything about it. This dealership put me in a potentially unsafe vehicle, because of their technicians negligent actions and failure to check the vehicle. I would not recommend this dealership, because they do not value their customers or their customers safety. More
Our sales associate was very easy to work with Only thing i would have liked was if he new more about the, such as my hasband asked where the car was assembled and he wasnt sure the answer. Only thing i would have liked was if he new more about the, such as my hasband asked where the car was assembled and he wasnt sure the answer. More
New Subaru Legacy purchase Everyone we dealt with was very professional and made us comfortable with the entire process. I would highly recommend this dealership. Everything abo Everyone we dealt with was very professional and made us comfortable with the entire process. I would highly recommend this dealership. Everything about our vehicle was reviewed More
Excellent friendly Staff is always friendly and knowledgeable. Service is quick and thorough. Nice Lounge equipped with drinks and snacks. A great place to get car servi Staff is always friendly and knowledgeable. Service is quick and thorough. Nice Lounge equipped with drinks and snacks. A great place to get car serviced More