Subaru of Morgantown

Unprofessional disorganized and untruthful Receipt said they put 6 quarts in and obviously my car was way over full. I checked. Brought it back for oil consumption test in 1200 miles it had us Receipt said they put 6 quarts in and obviously my car was way over full. I checked. Brought it back for oil consumption test in 1200 miles it had use a quart. They said it hadn’t used any oil because it was full at 5 quarts. More

Service Review We have been treated so well by John Howard Subaru both in sales and service. Fred was our tech this time and kept us updated as were so busy took We have been treated so well by John Howard Subaru both in sales and service. Fred was our tech this time and kept us updated as were so busy took longer Very nice. They even washed our car! Great! More

Lied all the way around Was told they could get me in a car, caused me to wait almost a week to finally call and say they couldn't find anything. They was more worried about Was told they could get me in a car, caused me to wait almost a week to finally call and say they couldn't find anything. They was more worried about selling me a new one then a used one! They show vehicles on their lot that they don't even have, make no point to even call to tell you that said vehicle you wanted to look at wasn't even there. I didn't find this out till I drove to their lot and after 30 minutes was told we don't have that vehicle. After that they didn't even want to entertain putting me in another used vehicle they wanted to sell me a new car something I was not interested! More

Excellent and timely service--extremely Customer friendly No problems encountered. Everyone we dealt with was so efficient and polite. We were very impressed with both the friendliness and also the efficien No problems encountered. Everyone we dealt with was so efficient and polite. We were very impressed with both the friendliness and also the efficiency we encountered. More

Helpful, fast, easy, accommodating I had a great experience. The people helping me were knowledgeable about the cars and were accommodating with all of my questions. They were concerned I had a great experience. The people helping me were knowledgeable about the cars and were accommodating with all of my questions. They were concerned with my satisfaction and made me as the customer the priority. Everyone was very friendly and helpful at all times. More

Extremely accommodating Was there to a recall, was told it would take a while to make the repairs. The staff offered to take me somewhere and pick me up or provide lunch. Was there to a recall, was told it would take a while to make the repairs. The staff offered to take me somewhere and pick me up or provide lunch. More

Awesome service Excellent customer service will come back again, again, and again. Very courteous, kept me up to date, and Appreciate all they do to help me with my v Excellent customer service will come back again, again, and again. Very courteous, kept me up to date, and Appreciate all they do to help me with my veh More

Very efficient and friendly. I was very pleased at how quickly they scheduled us. They were also very customer friendly and efficient. They reminded us since we purchased our veh I was very pleased at how quickly they scheduled us. They were also very customer friendly and efficient. They reminded us since we purchased our vehicle there we did not have to pay for the yearly inspection, if they had not checked, we would not have known. More

Chuby Airbag fix The air bag was fixed in the scheduled time. The Forester was hand washed also. Ed drove me to work. Ed returned me to the dealership. The air bag was fixed in the scheduled time. The Forester was hand washed also. Ed drove me to work. Ed returned me to the dealership. More

Exceptional staff, had a great experience. John Howard Motors provided me with a great experience. They were very friendly, knowledgeable, and honest. I would recommend them to all of my family John Howard Motors provided me with a great experience. They were very friendly, knowledgeable, and honest. I would recommend them to all of my family and friends! More