Subaru of Morgantown

Beyond helpful, checked in regularly offering any help possible. Explained all extra functions of the car. Went out of their way to find my exact one. Excellent! possible. Explained all extra functions of the car. Went out of their way to find my exact one. Excellent! More

this is the third forester we have purchased fom Morgantown subaru. obviouslly we are very happy with whole buying/financing experience or we wouldnt have returned. Morgantown subaru. obviouslly we are very happy with whole buying/financing experience or we wouldnt have returned. More

I love my new 2021 Subaru. I love dealing with John Howard , an amazing experience!!! Candace was wonderful and made everything so easy. Can’t say enough about het Howard , an amazing experience!!! Candace was wonderful and made everything so easy. Can’t say enough about het More

I buy a new car every four years. My wife trades her car in every two years. So, we deal with new car dealerships a lot. Our experience with Subaru of Morgantown was one of the best we have experienced! in every two years. So, we deal with new car dealerships a lot. Our experience with Subaru of Morgantown was one of the best we have experienced! More

Had a great experience today with William and James. I ended up leaving with a new Outback. Good service and care for customers. Thanks! Erin Neitzelt ended up leaving with a new Outback. Good service and care for customers. Thanks! Erin Neitzelt More

James and his team were awesome ! I bought from out of state and they went above and beyond with a virtual test drive in order to give me the all of the information to make the beat decision! state and they went above and beyond with a virtual test drive in order to give me the all of the information to make the beat decision! More

Service department went above and beyond and saved me over $1,000 by replacing the original tires under warranty when they wore down unevenly at only 18K miles. They also did a 4-wheel alignment and exp over $1,000 by replacing the original tires under warranty when they wore down unevenly at only 18K miles. They also did a 4-wheel alignment and explained the handout showing the before and after settings. I originally stopped at a dealer out of town and they wanted me to pay for everything. Glad I waited until I got home. Quick and courteous. Angela and Bryan were very helpful and treated me with respect. I appreciated that all employees wore masks and the checkin and waiting areas were very clean. More

My wife and I were found the Subaru Ascent we were looking for at Subaru of Morgantown, which is not in our home state. It had all the features we wanted in a Certified, Pre-Owned Ascent, and the pri looking for at Subaru of Morgantown, which is not in our home state. It had all the features we wanted in a Certified, Pre-Owned Ascent, and the price was the best we found. Salesperson Candice Robinette helped us hold the vehicle until my wife could get to the dealership and close the deal. Candice gave my wife a thorough introduction to the Ascent. And she even helped arrange financing with Subaru at a rate significantly lower than the one quoted by our usual source. Needless to say, if we are ever in the market for another Subaru, we will be calling Candice Robinette. She made the whole transaction pleasant and easy. More

Went for warranty repairs, which does not always go well. Had to battle with them over warranty coverage when I went for warranty repairs about 1 1/2 years ago. This time, very courteous, friendly, and accom Had to battle with them over warranty coverage when I went for warranty repairs about 1 1/2 years ago. This time, very courteous, friendly, and accommodating and service was great. And they determined that I actually should get the same warranty work on a second wheel. This kind of customer service greatly increases my confidence in an auto service center. Very pleased. More

The only issue I found was the telephone system was difficult to navigate when attempting to contact the service department after experiencing a problem immediately following purchase. There was delays difficult to navigate when attempting to contact the service department after experiencing a problem immediately following purchase. There was delays in returning calls. Once I made contact every thing went very well. More