Subaru of Morgantown
Morgantown, WV
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The sales associate I worked with seemed new to process but I worked with him trusting that it would all turn out ok. It most certainly did not turn out ok. Over a month after my purchase and they still ha but I worked with him trusting that it would all turn out ok. It most certainly did not turn out ok. Over a month after my purchase and they still haven’t sent the payoff check on my trade in. I’ve been trying to work with them and given them everything they’ve asked for but after 2+ weeks there has been no result and they stopped answering my calls. They were actually connecting me to a voicemail of man that doesn’t even work there anymore. Hoping that the case I filed with Subaru corporate will yield better results. It’s absolutely ridiculous for a Subaru dealership to pull this kind of crap on a customer. More
For never having owned Subaru previously, this was a painless process. Still learning about the manty features and my questions are answered quickly by email. The personnel helped with my out of state painless process. Still learning about the manty features and my questions are answered quickly by email. The personnel helped with my out of state experience and made sure I was comfortable before I drove home. More
Excellent to deal with, good service, fair trade in valuing and pricing on the new vehicle. I would highly recommend this dealership for the purchase of a new Subaru. valuing and pricing on the new vehicle. I would highly recommend this dealership for the purchase of a new Subaru. More
Purchased a new car at this dealership and I could not be happier. Everyone was very courteous and professional. Contacted them through email and ended up purchasing a new Forester. happier. Everyone was very courteous and professional. Contacted them through email and ended up purchasing a new Forester. More
Logan was great and very easy to work with. Overall it was my first pleasant experience buying a car. Logan was friendly and personable and just a nice guy. was my first pleasant experience buying a car. Logan was friendly and personable and just a nice guy. More
Bought car there because experienced salesman and manager knew how to sell a car. Manager at this dealership was actually in his office not at a golf course and jumped up to evaluate my trade in! knew how to sell a car. Manager at this dealership was actually in his office not at a golf course and jumped up to evaluate my trade in! More
Very helpful staff, determined to help me buy the car I wanted. This was my first car buying experience and they helped me out a lot. Made it less stressful. wanted. This was my first car buying experience and they helped me out a lot. Made it less stressful. More
Nothing can really be rated perfect, but they are pretty close. The whole process was completely painless. They took care of everything and explained how everything on the car worked. close. The whole process was completely painless. They took care of everything and explained how everything on the car worked. More
Subaru of Morgantown is amazingThey found what I wanted Subaru of Morgantown is amazing They found what I wanted and helped with everything from sales to finance Everyone was friendly Environment was c Subaru of Morgantown is amazing They found what I wanted and helped with everything from sales to finance Everyone was friendly Environment was clean and sanitary More