Subaru of Morgantown | Page 2

Always courteous however last visit they tried to get me on tires. Not as bad as told they were by them. on tires. Not as bad as told they were by them. More

Always prompt, courteous service. After hours drop off is very convenient. Car was ready early. After hours drop off is very convenient. Car was ready early. More

It was an excellent experience with Subaru of Morgantown! Savanah was extremely helpful and she helped us to reserve our Legacy Limited vehicle. She was courteous and very professional at the same time. She Savanah was extremely helpful and she helped us to reserve our Legacy Limited vehicle. She was courteous and very professional at the same time. She explained all the questions asked to her and also was able to do follow up calls after the purchase to let us know important stuffs. The buying experience was awesome. The approval part was done over the phone. On arrival at the dealership, the papers were ready to sign. Overall, it was a one hour processing time to get the keys handy and drove the car from the lot. No high pressure sales tactics or marked up price or surprises. Choosing Subaru of Morgantown was one great decision and I would also recommend them to anyone who is looking for a clean hassle-free purchase. More

My daughter is a student at WVU and she took our car in for routine service. She was a little nervous doing this on her own. Everyone was very nice & explained what they were going to do for the servic for routine service. She was a little nervous doing this on her own. Everyone was very nice & explained what they were going to do for the service appointment - she was happy with the experience. Great job! More

Customer service was great. . however the service team was unable to resolve the issue.The Bluetooth no longer works..They advised me that they're waiting for updates from Subaru . however the service team was unable to resolve the issue.The Bluetooth no longer works..They advised me that they're waiting for updates from Subaru.. Therefore, I'm not completely satisfied with the last visit More

Great service. Pet friendly. Just a nice place. Very nice people. They have been great to me . Nice doing business with Pet friendly. Just a nice place. Very nice people. They have been great to me . Nice doing business with More

Straight forward honest deal. Grant was a great help answering my questions in a timely manner. Grant was a great help answering my questions in a timely manner. More

Had an amazing experience purchasing my 2022 Subaru Ascent. The process was quick, easy and I didn’t feel pressured AT ALL! The staff was kind, knowledgeable and cared about meeting the needs I had Ascent. The process was quick, easy and I didn’t feel pressured AT ALL! The staff was kind, knowledgeable and cared about meeting the needs I had for my vehicle. Would purchase again in a heartbeat! More

BUYER ALERT for Lithia Motors. Purchased a undisclosed hail damaged truck (shown to me dirty) once i saw the damage (after they cleaned it and next day) i was given a 3rd party tp Purchased a undisclosed hail damaged truck (shown to me dirty) once i saw the damage (after they cleaned it and next day) i was given a 3rd party tp deal with who gave me the run around for months (which i'm told is common) and then needed to care for a family member with cancer on top of being a single father with a 18month old at home. I tried to call the dealer several times and Rich Thomas the sales manager told me they would not cover it now. I left severla messages for Eric Kinkead the Gen Mgr which were never returned. I reached out to Lithia HQ and customer support who never got back to me and Bob Bareil the regional controller (in a last attempt for support) who also said the stealership (no typo) said no. Now i have to file a small claims lawsuit to get back some of the damages. NEVER BUY HERE!!!!! More