Subaru of Morgantown
Morgantown, WV
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JH Subaru provides competent, compassionate service Quick, complete, responsive - from customer service to technicians, I'd rate this dealer top notch. Had to be towed when my 2006 Subaru Forrester clu Quick, complete, responsive - from customer service to technicians, I'd rate this dealer top notch. Had to be towed when my 2006 Subaru Forrester clutch went out after 165,000 miles. It was 4:30 PM on a Saturday! JH was open and there for me. They even gave me a loaner car to tide me over (get me between Morgantown and DC while they were working on my car). I asked for a wellness checkup to see if anything else needed upgraded, and they found a few belts that had worn -- which is to say that they had an opportunity to gouge me, but didn't. I remain ever-grateful and will gladly refer them to others. More
Easy and affordable Fast, easy and affordable. I work out of town and my time is very limited so Saturday appointments are important for me. I called and they got me righ Fast, easy and affordable. I work out of town and my time is very limited so Saturday appointments are important for me. I called and they got me right in. I wouldn't take my Subaru anywhere else. More
Excellent car buying experience Overall the entire experience was easy and informative. The only complaint I have is that there was dirt and twigs along the sides of the inside of my Overall the entire experience was easy and informative. The only complaint I have is that there was dirt and twigs along the sides of the inside of my trunk. I expected a spotless car since it was band new, but other than that the sales team members were very friendly and helpful. More
It was excellent! Got us right in! The young lady at the service desk was EXCEPTIONAL!!!!!! I don't know what she gets paid, but she deserves a raise! She was kind, thoughtful and ver The young lady at the service desk was EXCEPTIONAL!!!!!! I don't know what she gets paid, but she deserves a raise! She was kind, thoughtful and very understanding and offered me a coupon discount. Thank you for getting us in so quickly! More
Brake repairs Very satisfied with overall experience. Efficient, polite, courteous, and a quick turnaround. Dwight made sure everything was taken care and was fri Very satisfied with overall experience. Efficient, polite, courteous, and a quick turnaround. Dwight made sure everything was taken care and was friendly and helpful with getting me a loaner car for the day. More
purchased a new Subaru without a lot of hassle and games. We needed to replace our beloved 2000 Outback. We shopped around and came back to JHS. We had purchased the 2000 from them and an 1987 before that. We We needed to replace our beloved 2000 Outback. We shopped around and came back to JHS. We had purchased the 2000 from them and an 1987 before that. We negotiated some some settled on a new Forester and took advantage of the 0% financing. More
surprised We were only out for the day to look. Stopped by out of courisoty only. Needless to say we got a aweso.e deal. Barry and the manager that was on duty We were only out for the day to look. Stopped by out of courisoty only. Needless to say we got a aweso.e deal. Barry and the manager that was on duty made it work for us. Awesome transaction. More
Excellence Service Service was promptly completed. Service representative was very helpful, and explained in detail work done and results. Noticed other staff and they Service was promptly completed. Service representative was very helpful, and explained in detail work done and results. Noticed other staff and they were friendly to their customers and did not hurry customers. Service staff is always courteous and helpful. More
Oil change and recall service I had great service and excellent customer service! Monet was really nice and went over everything w me. The other employees were friendly as well. I had great service and excellent customer service! Monet was really nice and went over everything w me. The other employees were friendly as well. More
Sweet Came to John Howard I bought a used truck. Got the price I want. I will be back in the future for another vehicle. I am glad I decided to come in that Came to John Howard I bought a used truck. Got the price I want. I will be back in the future for another vehicle. I am glad I decided to come in that day. More