Subaru of Morgantown
Morgantown, WV
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Accomodating service We had an issue that I had initially called SOA about. The dealership communicated with SOA about the problem and how it needed to be resolved. Succ We had an issue that I had initially called SOA about. The dealership communicated with SOA about the problem and how it needed to be resolved. Success and we got the car back in 2 days. More
Very friendly service Outstanding service with just an oil change and tire rotation sue served refreshments as we waited. Don’t mind spending less than a hour for service Outstanding service with just an oil change and tire rotation sue served refreshments as we waited. Don’t mind spending less than a hour for service More
Easy Peasy ! Great job of getting and financing my new Subaru. Pete was so helpful and he explained everything about my Forester. He also was available for questi Great job of getting and financing my new Subaru. Pete was so helpful and he explained everything about my Forester. He also was available for questions during and after the sale More
friendly staff The staff was friendly. They kept us updated on the work they were doing. They explained what was wrong and why there was an oil leak after a recent o The staff was friendly. They kept us updated on the work they were doing. They explained what was wrong and why there was an oil leak after a recent oil change. More
Great experience, everyone was helpful From the time I called to get an e-price until I walked out and got into my new Subaru, everyone was as nice and helpful as they could possibly have b From the time I called to get an e-price until I walked out and got into my new Subaru, everyone was as nice and helpful as they could possibly have been. Always have a good experience at John Howard Subaru. A special Thank You to my salesman, Ryan. More
Superb They are aways eager to assist me and take care of my needs. Even thought I did not buy my car there nor it is one of their brands, they treat me very They are aways eager to assist me and take care of my needs. Even thought I did not buy my car there nor it is one of their brands, they treat me very well. More
Exceptional Service I took my car in for necessary maintenance (oil change, etc). Service was superb as usual. Everytime I go there I always feel like I'm the only perso I took my car in for necessary maintenance (oil change, etc). Service was superb as usual. Everytime I go there I always feel like I'm the only person they are waiting on. From the time I arrive until I leave, it is nothing but great service all around. I will continue to refer my friends and family to John Howard every chance I get. Thank you for all you do. More
Very personalized , however, when the young woman offers coffee, fruit, muffins, etc. it would be helpful if she said “this is complementary“ so patrons would know if , however, when the young woman offers coffee, fruit, muffins, etc. it would be helpful if she said “this is complementary“ so patrons would know if they were expected to pay for it or not. I didn’t take anything; I wasn’t really sure if she was selling or offering free. I really didn’t want anything so Price wasn’t a factor however, I didn’t know. More
Excellent service This service department is beyond excellent. They are truly interested and concerned about your vehicle, and go above and beyond what is expected of This service department is beyond excellent. They are truly interested and concerned about your vehicle, and go above and beyond what is expected of them to make sure that you leave there satisfied. I live within 6 miles of another Subaru dealership, but it is worth the 40 mile drive to John Howard Motors for the quality of care that I get for my 2015 Outback. More
2018 Legacy Salesman very knowledgeable and very hospitable. Sale was quick and efficient. Would recommend this dealer. So far I am pleased and hope the great cus Salesman very knowledgeable and very hospitable. Sale was quick and efficient. Would recommend this dealer. So far I am pleased and hope the great customer service continues. More