Subaru of Morgantown

I have owned 7 Subarus in my life and I have loved each one. The car is great! My experience with the previous owner was also great . However, the new management has disappointed me. The service depart one. The car is great! My experience with the previous owner was also great . However, the new management has disappointed me. The service department's summaries were less detailed; they denied my claim on my 8-year extended warranty without offering me any other options. In spite of this lackluster performance, I was ready to purchase a Solterra from them. However, the original payment they offered me suddenly tripled when the deal was about to be finalized. That was after waiting almost 3 weeks for them to get their computer software rebooted after the ransom hack. This experience left me feeling uncomfortable with their experience, sincerity, and knowledge . This dealership has lost my loyal patronage. The salesmen, Jonathan, was friendly, courteous, and respectful, but the overall experience did not inspire confidence. More

While driving on North I-79, could not avoid hitting a very scared doe. Took first exit off to inspect the vehicle and then called Subaru of Morgantown since the engine light, cruise light, etc. would n very scared doe. Took first exit off to inspect the vehicle and then called Subaru of Morgantown since the engine light, cruise light, etc. would not go off. They were able to inspect my vehicle that afternoon and determine it was drivable to continue on my journey. Very grateful for their professional service! More

Friendly, not pushy, and fast. We drove it home the day after we tested it We drove it home the day after we tested it More

The truck we were going to buy. Had a noise In the engine. And the salesman was rude. When I told him. We didn’t want it. And why. Had a noise In the engine. And the salesman was rude. When I told him. We didn’t want it. And why. More

I drove 3 hours back and forth to buy my 2016 Town and Country from these folks. I would not hesitate to do the same thing again. Professional and accommodating. Due to weather and other issues I had to p Country from these folks. I would not hesitate to do the same thing again. Professional and accommodating. Due to weather and other issues I had to put off my planned visit. The van was priced well below market price and was fully serviced at pick up. Damion was in constant communications and timely answered all my questions. If you are looking to buy, start here first. More

Jim has been the absolute best in customer service. He has went above and beyond to ensure we are taken care of during our service and with the loaner He has went above and beyond to ensure we are taken care of during our service and with the loaner More

Congenial, efficient services. Willingness to help with questions or concerns. Provide follow up calls and service. Willingness to help with questions or concerns. Provide follow up calls and service. More

Had my Subaru inspected and oil and filter changed. Took my vehicle in on scheduled time and the wait was not too long. The service department was very courteous. Took my vehicle in on scheduled time and the wait was not too long. The service department was very courteous. More

Pleasant experience. Savannah was excellent to work with. Highly recommend her for your next purchase. Savannah was excellent to work with. Highly recommend her for your next purchase. More