Subaru of Missoula

Great staff, easy to work with I went into Subaru of missoula recently and assumed they would be like all other car dealerships with pressure tactics, etc, but turns out their guys I went into Subaru of missoula recently and assumed they would be like all other car dealerships with pressure tactics, etc, but turns out their guys and girls are all friendly and i felt like they just wanted to help me find what I wanted, imagine that hah! Anyways, I spoke with several different people and they all made me feel good about being there and that was important to me. I didn't get a car this time around but I'll definitely be back when it's time, definitely gained my business. thanks for being a good group of people, it's rare these days. More

Sleezy, dishonest, manipulative After speaking with several people at this dealership over the last few days we have decided to never buy a car from this dealership. My interactions After speaking with several people at this dealership over the last few days we have decided to never buy a car from this dealership. My interactions with Mark Pent was disrespectful and sketchy. We decided to be honest with him and disclose a quote that another dealership gave us to see if it could be matched. Instead Marl bossed my wife around and went back on a previously agreed on dealer trade out of spite. His exact words; "I'm not trading this car, if you want it, you're going to have to buy it from me." We would like to spend our money with a company who earns trust not makes ultimatums. After the ultimatum and refusal to trade the car with our local dealer he called playing nice, checking to see if we were still interested. I was appalled. More

Enjoyed my experience Didn't feel pressured, the GM is very laid back and friendly, along with the sales guys. They didn't force me to do anything, and for that reason I en Didn't feel pressured, the GM is very laid back and friendly, along with the sales guys. They didn't force me to do anything, and for that reason I ended up buying a car. thanks. More

Drive your car to Spokane Your better off driving your car to Spokane than dealing with these guys. They will use ghetto methods to fix your car and tell you things verbally th Your better off driving your car to Spokane than dealing with these guys. They will use ghetto methods to fix your car and tell you things verbally then go back on what they say. If you like being treated poorly and having your car not fixed and perhaps having to go to small claims court to get your issue resolved then please bring your car in for service at subaru of missoula. More

Extremely Rude The general manager couldn't even look me in the eye while talking to me. He kept changing the subject about how safe the car was with the engine it The general manager couldn't even look me in the eye while talking to me. He kept changing the subject about how safe the car was with the engine it has...and was ignoring the fact that I was discussing how I was lied to about the car when I asked if it has a timing chain or a timing belt. (I was told it had a chain when in fact it has a belt) He would not let me finish my thoughts and had no respect for me when I continued asking my questions since I was not receiving an answer. The entire time I couldn't help but wonder if I would have been treated differently if I was a man. If there is any way possible to avoid going to this dealership for servicing or purchasing I new car I will do it! Even if it means spending more money. I have never been treated so disrespectfully before in my life. More

Worst customer service I have ever experienced. I recently had my car serviced at Subaru of Missoula. When my car was done I picked it up and garaged it for two days straight pretty much. When I did I recently had my car serviced at Subaru of Missoula. When my car was done I picked it up and garaged it for two days straight pretty much. When I did drive it I noticed there was a dent on the passenger side below the door. When I called they were nice and said I could bring it back so they could take a look at it. When I took it in however, they looked at it and basically said there was no way it could have been from them. Pretty much saying their mechanics have never had any accidents with any cars. Very, very rude! The worst customer service I have ever experienced in my life! More

I went to Kendall to look for a car that gets better gas mileage than the truck I had that I used for trade. Within minutes of arriving a salesman came out to help me and pointed me in the right direction. mileage than the truck I had that I used for trade. Within minutes of arriving a salesman came out to help me and pointed me in the right direction. He wasn't pushy or eager for me to make my decision right away. I test drove a car and instantly feel in love with it. Now safety is a big concern for me when it comes to vehicles and Jeremy did a excellent job telling me all the safety airbags in the car and so on. One other reason why I would recommend Kendall to friends and family is because I don't have that great of credit and I thought for sure that I wouldn't be able to get a car but these guys helped me out. I couldn't ask for better service. Best larger dealership in town. More

Dealer experience was professional, personable, and totally accepting of my 6 test drives to determine which vehicle was right for me! Easy pricing experience, too. totally accepting of my 6 test drives to determine which vehicle was right for me! Easy pricing experience, too. More

My wife and I did our research to try and narrow down the field of type of car we wanted. This was a huge purchase for us as this is the first time we have purchased a brand new car. We went to Kendall 4 S field of type of car we wanted. This was a huge purchase for us as this is the first time we have purchased a brand new car. We went to Kendall 4 Seasons and spoke with Andy Kaminski about some options. We talked about our budget, what we thought we would like/want and he helped us out. We test drove both the Impreza and the XV Crosstrek. We loved both vehicles. The tipping point on picking the Crosstrek was the height. Living in Montana we need the extra clearance for snow so the Crosstrek was the choice for us. Our salesman and all the staff at Kendall were very friendly, professional and easy to talk to. The thing that most surprised me was that we never felt the stereotypical "used car salesman" approach. The sales staff were never pushy or over the top. They were there for our questions, afforded us the time and space we needed to make the decision to purchase and were very professional. I would recommend any of my friends or family to go to this dealership if they like a "no pressure" approach. More

Attentive, considerate, knowledgeable, trustworthy dealership staff! GREAT black Friday sale and I will never shop anywhere else in the future. Kendall Four Seasons Subaru really rocks! Great selec dealership staff! GREAT black Friday sale and I will never shop anywhere else in the future. Kendall Four Seasons Subaru really rocks! Great selection, great prices, great deals, great staff! Thank you for restoring my faith in a car dealership again - Kendall! More