Subaru of Mandan
Mandan, ND
Filter Reviews by Keyword
By Type
Showing 497 reviews
Vehicle Service Had a problem with my oil sensor light coming on; they found the problem and fixed it. The service was quick and efficient. The staff was extremely he Had a problem with my oil sensor light coming on; they found the problem and fixed it. The service was quick and efficient. The staff was extremely helpful and friendly; continued to check to ensure I was comfortable waiting. More
New car purchase We had the pleasure of ordering a new car. We were advised it would be to our advantage to order a 2016 versus a 2015. Which it was because of numer We had the pleasure of ordering a new car. We were advised it would be to our advantage to order a 2016 versus a 2015. Which it was because of numerous features that were on the 2016 and not on the 2015. The communication about the progress of the car arrival was Great. On deliver of the vehicle we were given a very special and informative overview of the features and functions of the 2016 Legacy. Our experience was one of pleasure and service like none other. Thanks so much to all that were involved in our purchase of a 2016 Legacy. We really appreciate the time and effort these people put into explaining all the features on our new car. Thank you so much. More
It is fixed. Experienced a sensor problem so my gas gauge was not recording accurately. It did take two times to discover the problem and one more time to fix it Experienced a sensor problem so my gas gauge was not recording accurately. It did take two times to discover the problem and one more time to fix it because the shop did not have the part on time. Everyone that I talked with, or worked with, was friendly and explained exactly what I needed to know. I would definitely recommend them in the future. I most definitely receive courteous service. They make you feel like they truly valued my business. More
Kupper is a bunch of helpful, happy, good people This is the place you want to go if you want to be treated as a long time friend. The people there care about what you are about and aren't going to m This is the place you want to go if you want to be treated as a long time friend. The people there care about what you are about and aren't going to mess with what you don't. You feel like their top priority and always come at you with a smile. They aren't trying to sell you a vehicle, they are trying to meet your needs, if your needs are a Subaru, the car sells itself. They are just helping you figure out what you need. Helpful, happy and good people who enjoy their jobs. More
2013 Subaru outback I was very happy with my experience at Kupper. Everyone that I talked to or worked with was very knowledgeable, kind and helpful. I would definitely r I was very happy with my experience at Kupper. Everyone that I talked to or worked with was very knowledgeable, kind and helpful. I would definitely recommend them in the future. Love my Subaru! More
Excellent service? Friend,y staff. I receive prompt courteous service. They answer all my questions ( no matter how trivial. I never feel rushed or hurried through-- they make you fee I receive prompt courteous service. They answer all my questions ( no matter how trivial. I never feel rushed or hurried through-- they make you feel like they truly value your business. More
GOOD EXPERIENCE Low tire light went on while we were driving to Bismarck from Medora. Stopped and checked the air and the tires were full. The car did not handle righ Low tire light went on while we were driving to Bismarck from Medora. Stopped and checked the air and the tires were full. The car did not handle right either. Called Kupper Service and set up an appointment. Took it in and they fixed the problem. It was done quickly and efficiently. The experience was good. This is a 2013 Subaru Outback which we purchased when Steve Williams was there. That was also a very good experience and we are sad to hear that Steve is now gone. We have owned many Subaru's for many years and have stayed with them as they are wonderful cars and very reliable. Have always had good experiences with Kupper so far and the people are helpful and friendly. More
Wonderful Service! Recently I had an unexpected road trip pop up on my schedule and I was in desperate need of an oil change and tire rotation on my 2013 Subaru Legacy. Recently I had an unexpected road trip pop up on my schedule and I was in desperate need of an oil change and tire rotation on my 2013 Subaru Legacy. I called the service department at Kupper, they were full but suggested that if I dropped the car off in the morning they MIGHT be able to get to it at some point in the day. I had some flexibility that day so I dropped it off. Although when I dropped it off they didn't seem optimist about fitting the work in... By the end of the day they had performed the work needed and I was able to have my car back and ready for my road trip! I have had two vehicles from Kupper Subaru, both have been serviced at the dealership and will continue to be serviced there. Kupper provides excellent customer service! More
Fantastic Service! When I bought my 2014 Forester, Tom Fetch was a tremendous help with all my questions, etc, in choosing the right vehicle for me. Same for Kendall an When I bought my 2014 Forester, Tom Fetch was a tremendous help with all my questions, etc, in choosing the right vehicle for me. Same for Kendall and sales department every time I have service on the Forester. Yes, I recommend this company for any Subaru sales or service needs! More
used 2013 outback Was very happy with the sales staff and how they were helpful even though he was very busy. got the vehicle i wanted for the right price. will be co Was very happy with the sales staff and how they were helpful even though he was very busy. got the vehicle i wanted for the right price. will be coming back when i need work done or to trade. More