Subaru of Mandan
Mandan, ND
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Great I love Subaru because of the all wheel drive setting. But I do go there because of the great customer service. Becky Scharff is a great sales person , I love Subaru because of the all wheel drive setting. But I do go there because of the great customer service. Becky Scharff is a great sales person , has great people skills and tries to find the car or suv that's good for you. I will come back when I have to trade my vehicle in again ! More
Not so good service When it comes to getting the oil changed service was slow. I see reviews on here stating how fast they are,I must have caught them on bad day each tim When it comes to getting the oil changed service was slow. I see reviews on here stating how fast they are,I must have caught them on bad day each time I needed oil changed. Getting a tire fixed is a nightmare and headache, they can't seem to be able to find a significant leak and fix it.on my third time bringing it in to be fixed, not sure if they use soapy water or not should be easy to find and fix. Very disappointed. Awesome sales team tho More
Absolutely Awesome! Staff was personable, knowledgeable, and professional. Honesty was evidenced as well when the bill of sale Itemizations were reviewed. I am so hopin Staff was personable, knowledgeable, and professional. Honesty was evidenced as well when the bill of sale Itemizations were reviewed. I am so hoping I find the service dept the same!!! More
Couldn't ask for better Let me start by saying I loathe writing reviews. However, my experience at Kupper Subaru was so overwhelmingly on point, that not only am I actually o Let me start by saying I loathe writing reviews. However, my experience at Kupper Subaru was so overwhelmingly on point, that not only am I actually online writing an review about them, but will make a point of going back to purchase my next vehicle, even if it means flying in from another state. The entire staff was extremely helpful and professional. Tom does very thorough and exciting test drives. More
Kupper Subaru is awesome! I've purchased three Subaru's from Kupper, and the salestaff (shout out to Becky!!) and Darrell were terrific. They were great when I bought my first I've purchased three Subaru's from Kupper, and the salestaff (shout out to Becky!!) and Darrell were terrific. They were great when I bought my first two Subarus ( a Forrester, Outback), but really exceptional when I had to buy a new car after my 2013 Outback was completely totaled last summer! The police towed my crushed Subaru to Kupper on Monday, and I was in my new Forrester by Thursday. Both Becky and Darrell worked hard to get me in my car fast, and at the best price for me. More
Great people to work with The people at Kupper Subaru are always very helpful. Do enjoy working with Becky, Scott and Shawn. Becky always shows us the many new options. The people at Kupper Subaru are always very helpful. Do enjoy working with Becky, Scott and Shawn. Becky always shows us the many new options. More
New car I experienced a pleasant buying day at Kupper Subaru in Mandan. I told the sales staff (mainly Joe) exactly what my budget was, and what I needed to f I experienced a pleasant buying day at Kupper Subaru in Mandan. I told the sales staff (mainly Joe) exactly what my budget was, and what I needed to find in a new car. Joe made it possible for me to close the deal in one afternoon and locate the color I wanted . His test drive manner was great, as he explained all of the advantages of the Impreza and showed me how things worked thoroughly. The entire staff was upbeat and fun and acted like they really wanted me to be happy and pleased, and I was and am!!!! More
My experience was personal and a relatively simple process. I gave a 4 star rating because Tom Fetsch, the Internet Sales Manager, took his time with me. He listened and paid attention. To what vehicle and paym I gave a 4 star rating because Tom Fetsch, the Internet Sales Manager, took his time with me. He listened and paid attention. To what vehicle and payment I was looking for. Shawn Weeks, the Business Manager, explained my finance options very well. I felt he was treating me as he would want to be treated. Thanks guys! More
Happy Outback Owner I was due for an oil change and needed to get in right away. I wouldn't be able to come to the dealership for 10 days due to travel for work, Gary I was due for an oil change and needed to get in right away. I wouldn't be able to come to the dealership for 10 days due to travel for work, Gary squeezed me in the same day I called. I have worked with Gary, Kendall, Jordan and Shane.(and Jan before she moved to a different position) All these folks are excellent at their jobs and genuinely care about the customer. I have started to bring my Toyota Tacoma to this service department because of the customer service. More
Excellent customer service and care! I bought my vehicle from Kupper a few year back and am glad I did. the staff at Kupper is awesome. They are always willing to answer my questions and I bought my vehicle from Kupper a few year back and am glad I did. the staff at Kupper is awesome. They are always willing to answer my questions and were excellent about working with my busy schedule to make appointments. The work they do is quick and accurate. I only had one issue with an oil plug not being installed properly and Kupper took care of it with no charge to me. More