Subaru of Mandan
Mandan, ND
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It was a great day and place and the staff made it that way! I was looking at the possibility of buying a new vehicle and I was interested in looking at a couple of subaru's. I had the privilege of working with I was looking at the possibility of buying a new vehicle and I was interested in looking at a couple of subaru's. I had the privilege of working with Tom Fetsch. It turned out to be such a great experience. Tom did not rush me and he really took his time getting to know my needs and what I was looking for in a vehicle. I was amazed at this approach since, unlike others, I do not usually find this experience fun. He certainly gained my trust as the day went on. I could even tell as we sat there that he was thinking about what they had that would fit my needs and likes in a vehicle. He helped me narrow it down and answered all my questions. I ended up trading in my vehicle and buying one off the lot that day. I need to add that before I did that, Tom had spent several hours with me. the one I test drove was the one I bought. He also took me through what he called car school and I found that really helpful. I took notes on some important things I needed to know about the vehicle that I was buying. Tom made the experience a great one. I was so impressed with his knowledge, customer service, and I really did drive away knowing that I had made a good decision and that Tom had invested a lot of time with me because he didn't just want to make a sale. He wanted me to be happy and satisfied with my new vehicle! More
They are awesome Kupper Subaru is above and beyond. I feel valued and safe with all their services. They are honest and reliable. It's hard to find quality service wi Kupper Subaru is above and beyond. I feel valued and safe with all their services. They are honest and reliable. It's hard to find quality service with little employee turnaround. Kupper delivers on quality customer service. More
Courteous and knowledgeable people. My experience with the dealership was all a person could ask for. I received answers to all my questions and the service was exceptional. I would My experience with the dealership was all a person could ask for. I received answers to all my questions and the service was exceptional. I would recommend them to anyone. I did not go to any other dealership, very happy with these folks. More
Awesome! They are always helpful. Love to come for service. Make me feel like I am appreciated as a customer. Thank you so much for being so nice. They are always helpful. Love to come for service. Make me feel like I am appreciated as a customer. Thank you so much for being so nice. More
Great service Went in for oil change. They had some recommendations on what I should get done for my 90k mile car but no pressure to do anything I didn't need right Went in for oil change. They had some recommendations on what I should get done for my 90k mile car but no pressure to do anything I didn't need right away. More
Best sales and finance service ever! Joe Guches was my sales representative. I did some homework ahead of time, so I had an idea of what I wanted. Joe was amazing. professional, pleasan Joe Guches was my sales representative. I did some homework ahead of time, so I had an idea of what I wanted. Joe was amazing. professional, pleasant, no pressure. Joe was able to know exactly what would suit my needs best after just a few questions. He showed me a few options of what I wanted--they had exactly what I was looking for. I took a test drive with Joe and absolutely loved the car. He asked me when I was looking to get a car (notice that he did not say when are you looking to buy a car from me), and I said "now" and I want this one. He said okay and to let's get you your car ASAP. I had a set price in mind and was just about to ask for that price. Joe, offered me that car in the price range I was looking for, and I didn't even have to ask! I would certainly buy another car from him any day! Shaw Weekes than assisted me with financing. What a pleasant man.! Very friendly and very knowledgeable. He got me a great rate and even took the time to educate me on getting my credit score even higher--it's pretty good now, but he taught me things about credit scores I never knew about. So not only did I have a great salesman and financial manager, I got a free class in how credit scores are calculated! These guys are the best! Matthew Hart More
Took my car in for warranty repair Took my car in for some warranty work and I must say they handled it very professionally and kept me updated every step of the way. Very kind, I was v Took my car in for some warranty work and I must say they handled it very professionally and kept me updated every step of the way. Very kind, I was very pleased with their service. More
Superior service.....Friendly folks! My new Outback received its first oil change/maintenance service and I couldn't be more satisfied! Friendly folks and superior service! Thank you for My new Outback received its first oil change/maintenance service and I couldn't be more satisfied! Friendly folks and superior service! Thank you for all you do! More
Definitely how I would've wanted my first experience to go! Kipper Subaru was definitely a great place for me to have gone to purchase my first vehicle. The Salesman I had, Joe Guches, was better than some of t Kipper Subaru was definitely a great place for me to have gone to purchase my first vehicle. The Salesman I had, Joe Guches, was better than some of the other Salesman I had encountered while shopping around. Joe was very knowledgeable with most of vehicles we were looking into, and if he didn't know, he figured it out right with us. Joe was able to help me narrow my options down, and even test drive a dream vehicle to get it out of my "system". All in all, I am very satisfied with my vehicle, and would definitely recommend anyone to go there and seek out the awesome Joe Gushes. More
Love my Subaru So far so good! I called and on that same day Tom worked hard to get exactly what I wanted in my brand new Subaru. Great people to deal with and I ha So far so good! I called and on that same day Tom worked hard to get exactly what I wanted in my brand new Subaru. Great people to deal with and I have been so happy with my new Subie! More