Subaru of Mandan
Mandan, ND
Filter Reviews by Keyword
By Type
Showing 497 reviews
Great Service Recently brought my Subaru Outback in for an oil change. The service was great, it was completed in a timely manner. I also was pleasantly surprised w Recently brought my Subaru Outback in for an oil change. The service was great, it was completed in a timely manner. I also was pleasantly surprised when I inquired about changing batteries in my remote start fobs, and they replaced them for free. Didn't expect that! More
Excellent Service Department Everyone I dealt with was very helpful. I was there for a routine oil change. Service was on time and performed quickly. I like that my car is c Everyone I dealt with was very helpful. I was there for a routine oil change. Service was on time and performed quickly. I like that my car is checked each time I come in. They take care of everything that needs to be done. They know my car and take care of it. More
Great customer service! Very knowledgeable salesman. I had several accessories added. Great communication with the salesman, Joe, during this process. Friendly and effici Very knowledgeable salesman. I had several accessories added. Great communication with the salesman, Joe, during this process. Friendly and efficient service. Would recommend the dealership/salesman to a friend. More
Kipper Subaru rocks. Best sales and service department anywhere. Tom Fetch is the most pleasant and honest sales professional I have ever had the pleasure of working with. Best sales and service department anywhere. Tom Fetch is the most pleasant and honest sales professional I have ever had the pleasure of working with. This dealership takes care of you like a friend not a number. The service department is second to none. You want a smooth transaction with no surprises, and a service department that delivers on time as promised this is the place for you. Ask for Tom in sales he will treat you right. More
Great purchasing experience! After researching the many cars with the features and pricing I wanted, I came to Kupper Subaru as the closest dealer in my area. The salesperson was After researching the many cars with the features and pricing I wanted, I came to Kupper Subaru as the closest dealer in my area. The salesperson was friendly and knowledgeable and paid close attention to me. We took a test drive in the two cars I had an interest in and she was able to point out features and benefits. She was extremely helpful, but not pushy. When my car arrived both my salesperson and finance person continued to answer questions in a friendly fashion, explaining all the options. I had a short time to meet with them and they went out of their way to take care of me so that I could take the car with me that day. I would certainly recommend them as a dealership from which to purchase a car. More
Great end result! Kupper Subaru had nothing but great service, they made sure I got what I ordered. When there was an issue with the vehicle I custom ordered, and given Kupper Subaru had nothing but great service, they made sure I got what I ordered. When there was an issue with the vehicle I custom ordered, and given the situation I was placed in, they offered to order me a brand new 2016 vehicle which was higher in value, for the same price to compensate for the mistake. They made a mistake, they owned up to it, and they stuck to their word. Tom Fetsch even drove my vehicle up to me in Minot, ND free of charge to make things right. Would do business with them again no doubt in my mind and would recommend others to deal with this dealership. Genuine service, people, and pricing. They eased all of my stress I had when it came to trading in my 2013 XV Crosstrek and now I am the proud owner of a brand new 2016 Subaru Crosstrek. Thanks for the experience and for aiding to the many memories I will be making in my new vehicle for years to come. More
My first car purchase My visit to meet Becky and check out what Subaru had to offer turned into my first ever purchase of a vehicle! Becky and everyone working that day wa My visit to meet Becky and check out what Subaru had to offer turned into my first ever purchase of a vehicle! Becky and everyone working that day was friendly and made me feel comfortable. I wanted a reliable, gas efficient, safe vehicle and think I got it! More
Awesome Love, love, love the service department staff. Thank you for all the great friendly, knowledgeable,quality and speedy service on my Subaru Legacy!! Love, love, love the service department staff. Thank you for all the great friendly, knowledgeable,quality and speedy service on my Subaru Legacy!! You guys are the best!! More
Great customer service and quality work Kupper Subaru service went out their way to schedule an oil change at a time that was convenient for me, even though I was just passing through town a Kupper Subaru service went out their way to schedule an oil change at a time that was convenient for me, even though I was just passing through town and am not a regular customer. They were thorough, replacing wind shield wipers and ensuring that my car was winter ready, in addition to the oil change. Staff changed the batteries in my car remote starters; my regular Subaru dealer/service center told me to go to Walmart when I asked them if they would replace the batteries. Service was quick; the cost was very reasonable; and staff were pleasant. I have experienced service from Subaru dealers in five states; this service center rises to the top! If I were in the market for a new Subaru, I would com to this dealer, even though I live in a different state. More
Great, painless experience! Jo did a great job in showing me several cars and pointing out features that I had stated were a must have for me. He was curteous, friendly, and pro Jo did a great job in showing me several cars and pointing out features that I had stated were a must have for me. He was curteous, friendly, and professional. He aim was to please and find a vehicle to meet the customer's needs. He accomplished this with me. More