Subaru of Mandan
Mandan, ND
Filter Reviews by Keyword
By Type
Showing 497 reviews
...been working with Zach for over a year, waiting for my old car to die. When the 2021 Crosstreks came in and my car coincidentally started smoking he drove her over to my workplace since I didn't have muc old car to die. When the 2021 Crosstreks came in and my car coincidentally started smoking he drove her over to my workplace since I didn't have much time that day and we wrote her up next morning when the husband could come to town. Awesome experience with Zach and staff and that new engine makes for a freeking great car. Nice job Subaru. Brian came out and talked farming with the husband after sale. Nice human touch. Great car-buying experience. More
We were very pleased with our buying experience with Charlie Bell. Had good knowledge of our vehicle and explained them to us. Although he was very busy that he worked it out. So far (particularly my Charlie Bell. Had good knowledge of our vehicle and explained them to us. Although he was very busy that he worked it out. So far (particularly my wife) is very happy with the vehicle. More
Such kind customer service Had an emergency flat tire on my 2020 Outback Touring while traveling across the country and was lucky it was in Mandan, North Dakota. Service departm Had an emergency flat tire on my 2020 Outback Touring while traveling across the country and was lucky it was in Mandan, North Dakota. Service department was patient and helpful while they squeezed me in between their other appointments. They were creative about solving the problem, were welcoming to me and my two dogs while we waited at the dealership (since I was 1,500 miles from home and had to wait there!) and got me safely back on the road within the day. They made a hard situation so much easier and made me feel thankful that I had chosen a Subaru for my new car. Can't thank them enough! More
Service The customer service in the service department is not very good they hang up on you when you try and talk to them about a problem that you may have wi The customer service in the service department is not very good they hang up on you when you try and talk to them about a problem that you may have with the service. More
We are so pleased we chose Kupper Subaru for our new vehicle purchase! Charlie, Cody, and Brian were accommodating and worked well with us to help us purchase our new Outback. vehicle purchase! Charlie, Cody, and Brian were accommodating and worked well with us to help us purchase our new Outback. More
You can't get in for over a week for service! After 10 plus years with my vehicles serviced with Kupper, I have tried to get in for service and they are only open M-S, 8:00 to 5:00 and can't get After 10 plus years with my vehicles serviced with Kupper, I have tried to get in for service and they are only open M-S, 8:00 to 5:00 and can't get my vehicle in. I have had two (major) warranty issues in the past month and have been told I can't get in for almost two weeks.. I have a 2019 Subaru Cross Trex and love the vehicle, but If you can't get service, for a not working air conditioner for two weeks in the dead of summer, someone needs to open the doors earlier and stay open later. Very disappointed. Please consider getting more help and longer hours like before. I work 8 to 5. MKiefer More
Both times I have worked with the Subaru dealership, I have been impressed. They do not hound you like some places. I worked with Becky and she was great, thorough on explaining everything. have been impressed. They do not hound you like some places. I worked with Becky and she was great, thorough on explaining everything. More
Just traded in my Forester for an Ascent. The salesman, Michael Knapp was very helpful, the finance people also helped make the purchase go smoothly. Thank you! Michael Knapp was very helpful, the finance people also helped make the purchase go smoothly. Thank you! More
Great! We had a great experience working with Cody, he is friendly and knowledgeable. The process was smooth and we are happy with our purchase. Overall we h We had a great experience working with Cody, he is friendly and knowledgeable. The process was smooth and we are happy with our purchase. Overall we had a great experience, Thanks! More
Becky Sharff was great to work with! She was extraordinary! She was knowledgeable on the vehicle and took the time to show us all of the great features of the car before we left. extraordinary! She was knowledgeable on the vehicle and took the time to show us all of the great features of the car before we left. More