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Subaru of Mandan

Mandan, ND

4.9
497 Reviews

700 Old Red Trail NW

Mandan, ND

58554

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Showing 497 reviews

April 14, 2021

Charles Bell was very helpful and attentive along with the rest of the staff. Honestly the best experience I have ever had at a dealership. More

by Subi Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Bell
Apr 16, 2021 -

Subaru of Mandan responded

Your kind words mean a lot to us, Subi Man! We appreciate your feedback and are happy to hear that Charles and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We certainly do look forward to assisting you with your future sales and service needs!

April 12, 2021

If I can give it negative stars I would worst experience I’ve ever had buying a vehicle will never ever go back to them will never even get my oil change in their service department to upkeep my warranty. More

by Amy58554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allison Gaw, Tom Fetsch, Becky Sharff, Matt Nelson
Apr 13, 2021 -

Subaru of Mandan responded

Hello, we would love the opportunity to talk with you about your rating. If you could contact our Managing Partner, Terry Weszner, at 701-663-9851, we would greatly appreciate it. Guest satisfaction is our #1 priority, and we always want to provide a great experience for each of our guests.

Apr 15, 2021 -

Amy58554 responded

I have talked to him many times. He demanded I be more flexible and refused to help me without having me taking time out of my work schedule. This is one of many negative reviews!

April 09, 2021

Zack Wanner was so helpful and nice. He answered everything I needed to know and was so informative! Perfect customer service! Happy with my vehicle! More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Coutts
Apr 12, 2021 -

Subaru of Mandan responded

We appreciate your five-star review and feedback! We are glad to hear that you were pleased with the service you received from Zack, and we certainly do look forward to serving you again for your future automotive needs. Congrats on your new vehicle!

March 27, 2021

Michael Knapp, Mathew Entzi and Zach Wanner are all aces. They even helped me buy bitcoin. Great sales team and service and general managers and finance manager that treated a Veteran to top notch tre More

by Chadnodak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rydell Matt Schafer Jeff Anderson and the Shuttle Driver great performance
Mar 29, 2021 -

Subaru of Mandan responded

Thank you for your review and five-star rating, Chadnodak. Glad to hear Michael, Matthew, and Zach were able to deliver five- star experience. We certainly do look forward to serving you again down the road!

March 25, 2021

Zach Wanner is the only person I will ever go to for any future car purchases. Amazing! I felt like I was able to really choose what I wanted and he took the extra time to make sure I was satisfied. More

by dashdeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Wanner
Mar 25, 2021 -

Subaru of Mandan responded

Thank you so much for taking time out of your day to share your experience with us, dashdeee! We believe in attentive and professional customer service, and we're glad that our team made such a great impression on you.

March 12, 2021

What a friendly place! Even though they were very busy, everyone was friendly & willing to help. Thank you so much Charlie Bell. He was very knowledgeable, professional, friendly, & we did not feel like More

by ms shiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Coutts
Mar 12, 2021 -

Subaru of Mandan responded

ms shiner, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Charlie and Matt were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Welcome to the Subaru family!

March 08, 2021

We had an amazing experience buying a car for our son. It was indeed a blessing getting the right car from the right dealer. Big thanks to Zach Wanner for his excellent service. More

by Gisela & Maynard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Wanner
Mar 09, 2021 -

Subaru of Mandan responded

Thank you for taking the time to inform us of your positive experience, Gisela and Maynard! We are sincerely pleased to know that Zach's efforts have made the difference in your car-buying experience. If you or your son have additional questions or are in need of service, please know that we are more than happy to lend a hand.

March 06, 2021

The staff is extremely helpful and they spend a lot of time and effort to help their customers understand the whole car-buying process. I was also impressed by how fast they were able to do the financing More

by Vasker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Bell, Brian Fried
Mar 09, 2021 -

Subaru of Mandan responded

Thank you for writing this great review and recommendation, Vasker! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are so happy to hear about your positive experience with us. Congrats on your new vehicle!

February 27, 2021

I wanna give two thumbs up for the Kramer Subaru for assisting and guiding me in choosing a new vehicle. The people there were so kind and accommodating to our concerns most especially Zach Wanner who h More

by shaun wabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Wanner
Mar 01, 2021 -

Subaru of Mandan responded

Wow, thank you Shaun for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

February 25, 2021

Michael Knapp at Kramer Subaru helped me find something I loved that fit into my budget! I'm pretty frugal, so I never imagined having a BRAND NEW vehicle, but they made it possible! I love my 21 Subaru Fore More

by tiffpaige77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Knapp, Cody Steinhaus, Brian Fried
Feb 26, 2021 -

Subaru of Mandan responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

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