Subaru of Loveland

Exactly What I Had Hoped For Buying a car has always been very unpleasant for me. The salesmen I had dealt with in the past had all tried to play games seemed designed to trick me Buying a car has always been very unpleasant for me. The salesmen I had dealt with in the past had all tried to play games seemed designed to trick me into buying something I didn't want or paying more than needed for what I did want. What a refreshing surprise to meet Rich! He listened to what I said and took me directly to the perfect car for my needs. He was straight forward about the leasing agreement and the monthly charges. This has been, by far, the best experience I have ever had in acquiring a car. Thank you! More

Outstanding car-buying experience! This was probably the best car buying experience Mary Ann and I have ever had. Rich Moss was an absolute pleasure to deal with, no pressure, no BS, a This was probably the best car buying experience Mary Ann and I have ever had. Rich Moss was an absolute pleasure to deal with, no pressure, no BS, and we really appreciated being able to test drive the Outback on our own so we could deliberate freely by ourselves. When it came time to negotiate, we felt completely at ease, and really appreciated that we did not have to deal with a high pressure sales manager. And we are very jappy with the deal Rich was sble to give us. More

Simple, Easy, and Open process Our experience with Rich and Subaru of Loveland was extremely easy and enjoyable. We have had much different experiences elsewhere. We purchased our l Our experience with Rich and Subaru of Loveland was extremely easy and enjoyable. We have had much different experiences elsewhere. We purchased our last Subaru at Subaru of Loveland and when it was time for a new vehicle we explored some other vehicles, but our past experience with Subaru of Loveland was a significant factor in our decision to lease another Subaru. Rich certainly confirmed our expectations and our reasons for coming back. The process was simple, calm, and open. ---- I also want to say, regarding the survey below and the question "were you left along for more than five minutes", my answer is yes, and that is a good thing. We had time to talk without pressure and make decisions. More

Great Customer Service! I recently purchased my 2012 Subaru Impreza from Rich. After further inspection at home I noticed the front bumper was loose and one of the attachmen I recently purchased my 2012 Subaru Impreza from Rich. After further inspection at home I noticed the front bumper was loose and one of the attachment points was damaged. I figured there probably was nothing to be done about it as I purchased the vehicle as is but I thought I would reach out to Rich and see if there was anything he could do. I was absolutely amazed when he told me to bring it back to the dealership & they would fix it. Jay fixed it and put on new trim for no charge! Rich & the team at Subaru of Loveland have earned a customer for life! More

New Subaru Forester I was in the market for a Forester Limited. They didn't have any in stock at the Loveland store. They were able to get the vehicle that I wanted with I was in the market for a Forester Limited. They didn't have any in stock at the Loveland store. They were able to get the vehicle that I wanted with all of my specifications from another dealership, and I drove it home that day! More

Quick and Easy Subaru of Loveland offers a stress free and enjoyable experience. Everyone we came in contact with was respectful and kind. Their friendliness made Subaru of Loveland offers a stress free and enjoyable experience. Everyone we came in contact with was respectful and kind. Their friendliness made this experience simple and quick. More

New Legacy Rich Moss and Subaru of Loveland earned the highest rating for being professional and friendly. This is my second vehicle I have purchased from Subaru Rich Moss and Subaru of Loveland earned the highest rating for being professional and friendly. This is my second vehicle I have purchased from Subaru of Loveland and it’s nice to know you can walk into the dealership and not be hassled to buy; rather helped out with the buying process. Rich was attentive to my "wants" and allowed me time to shop. He followed up with me the day after our first meeting and when I came in to buy the following week he picked up with me right where we left off. The entire process was very comfortable and friendly. This experience was another example of the services that is expected and consistently provided at Subaru of Loveland. Thanks again, DJ Otto More

Best car buying experience yet! Matt Carlson is the man! So easy to work with not to mention how kind, caring, and patient he is. Worked with us from beginning to end. I would recomm Matt Carlson is the man! So easy to work with not to mention how kind, caring, and patient he is. Worked with us from beginning to end. I would recommend him to anyone. Definitely a great person! More

A Dealership that make your car buying experience pleasant When I bought my car from the dealership, I was walked through the entire process with a lot of detail and care. Rich Moss was very helpful in making When I bought my car from the dealership, I was walked through the entire process with a lot of detail and care. Rich Moss was very helpful in making my purchase successful and painless. More

Went the extra mile! Rich Moss was very professional and prompt in answering my inquiry about a vehicle listed at your dealership online. There were questions about the v Rich Moss was very professional and prompt in answering my inquiry about a vehicle listed at your dealership online. There were questions about the vehicle that required him to actually do a visual inspection and I was impressed that he took the time to do so and called me back promptly. Once we arrived at the dealership Mr. Moss welcomed us and was ready for us to take the vehicle on a test drive. We decided to buy, and the negotiation went very smoothly and took a minimum of time. After we purchased the vehicle, we learned that not all the keys were available at that time, but Mr. Moss has since arranged to send them to us. We appreciate that kind of service. We would also like to put in a good word for your finance guy, Zack McGinn. We have never spent less time with the paperwork to purchase a vehicle. Mr. McGinn was also very prepared, professional and courteous. Our overall experience was excellent. Thanks, Doug and Vaneta Babcock 505 W. Midway Blvd. Broomfield, CO 80020 More