Subaru of Loveland

Customer Service Sets the Bar HIGH Let me start with the end ... I would buy another car from this dealer in a heartbeat. The customer service they exhibited was above and beyond any de Let me start with the end ... I would buy another car from this dealer in a heartbeat. The customer service they exhibited was above and beyond any dealership experience I've ever had. First, my sales rep Rich drove the car to my house so I could drive it. Then when I drove an hour to the dealership the next day, Todd (the finance manager) had all of the paperwork ready to sign. So, I was in and out the door in less than 15 minutes. Thank you, Rich, Todd and Subaru of Loveland, for the kindness and respect you showed me. I'm a customer for life! More

Easy purchase Rich was "just right in his sales approach". Friendly, helpful, answered all our questions, stayed a little overtime to get things finished. We drov Rich was "just right in his sales approach". Friendly, helpful, answered all our questions, stayed a little overtime to get things finished. We drove our new Legacy home in about an hour. More

Easy purchase and very good service No 6 hour hostage negotiations. Just easy answers, up front pricing and trade values. Nice folks. we were very happy with trading in our truck and b No 6 hour hostage negotiations. Just easy answers, up front pricing and trade values. Nice folks. we were very happy with trading in our truck and buying a Subaru. Good experience both before and after the purchase. More

Love our Outback 3.6 Such a fantastic experience! Rich Moss was very helpful in answering all our questions and went above and beyond to make our buying experience enjoya Such a fantastic experience! Rich Moss was very helpful in answering all our questions and went above and beyond to make our buying experience enjoyable. Our 2018 Outback 3.6 is such an incredible ride....love, love, love it! More

Great experience with Rich Moss Rich was incredibly helpful even when we came in late on a Friday night. He had my car ready to go by 10am the next morning! Great sense of humor and Rich was incredibly helpful even when we came in late on a Friday night. He had my car ready to go by 10am the next morning! Great sense of humor and very knowledgeable. I love my new Subaru Forester XT!! More

Loving our new 2018 Crosstrek Rich was really friendly and non-intrusive with us from the very start and he worked hard to find the perfect car for us. We were upset when the car w Rich was really friendly and non-intrusive with us from the very start and he worked hard to find the perfect car for us. We were upset when the car we had a deposit on was unfortunately sold by another dealership but Rich was able to find us another car that suited our needs and had it delivered to us the next day. The customer service that Rich, Zach and Len gave us helped to make the experience worth while. More

Excellent low pressure service We had a fantastic experience purchasing our new car. The entire staff was incredibly friendly, knowledgeable, helpful and we never felt pressured onc We had a fantastic experience purchasing our new car. The entire staff was incredibly friendly, knowledgeable, helpful and we never felt pressured once on any aspect of our experience. More

Just got a new 2018 Crosstrek I just purchased a 2018 Crosstrek with only 15 miles and it and couldn't be happier that I drove from Boulder to Loveland to buy my second car from Su I just purchased a 2018 Crosstrek with only 15 miles and it and couldn't be happier that I drove from Boulder to Loveland to buy my second car from Subaru of Loveland. Everyone is so helpful and knowledgeable. Rich Moss was great to work with. Gotta go ... did I say that I just go a new 2018 Crosstrek ... just gotta drive!!!! More

Todd Niederwerder was Awesome to work with ! He had everything ready for me to pick up my car the next morning. I was done in an hour. Also Todd in financing was easy to work with. Wou ! He had everything ready for me to pick up my car the next morning. I was done in an hour. Also Todd in financing was easy to work with. Would definitely buy here again. This is my second car purchase from here!! Thank you Todd! More

Awesome customer service and knowledge of the inventory Rich Moss was our sales guy and he went above and beyond customer care. I bought this car for my wife who is from Thailand and he sat in the car and w Rich Moss was our sales guy and he went above and beyond customer care. I bought this car for my wife who is from Thailand and he sat in the car and went over every feature and demonstrated how they work. He fulfilled every promise and gave us the best deal possible. Will go back in a heartbeat when it's time to buy another Subaru More