Subaru of Loveland

I can't say enough good things about Subaru of Loveland and its employees. I live 3 1/2 hours away and after chatting with one of the sales associates, Matt Carlson, a couple of times via email and text, and its employees. I live 3 1/2 hours away and after chatting with one of the sales associates, Matt Carlson, a couple of times via email and text, I made the drive to check out an Outback I was interested in. When I arrived, Matt handed me the keys and told me to take it for a drive-this seems simple but it scored MAJOR points for me because I find it very annoying when I can't drive a car without a salesman riding shotgun. Once back, Matt and I started crunching numbers and realized they weren't able to give me what I needed for a trade-in. Matt had a genius idea and sent me down the street to see about selling my car to a dealership in order to get more money. He even told me what I needed in order to offset the tax credit for trading. Armed with my bottom dollar in mind, I went down the block, sold my car, and Matt picked me up while another employee got to work on my paperwork in order to speed up the process. By the time we got back, the paperwork was nearly complete and it only took about ten minutes to get everything wrapped up with Todd Seipelt (who didn't try to force me into extended warranties and all of that business, another bonus!). Matt had the car detailed while I was completing everything and I was out the door. This was by far the easiest, smoothest car-buying experience I've ever had, and I've purchase over 30 vehicles from dealerships. Please, please see these people for any of your needs-specifically Matt Carlson. They are trustworthy, helpful and will work hard to get you every penny you deserve!! More

This was our first time buying Subaru/Chevrolet our sales person was Blake it was an amazing experience thank you so much. Highly recommended he did great!!!! person was Blake it was an amazing experience thank you so much. Highly recommended he did great!!!! More

I have owned five Subarus previously. I just bought this one, a 2019 Legacy with 5000 miles on it, from Subaru of Loveland. My salesperson was Matthew Carlson. This was the easiest purchase of a vehicle one, a 2019 Legacy with 5000 miles on it, from Subaru of Loveland. My salesperson was Matthew Carlson. This was the easiest purchase of a vehicle which I have ever experienced. He was kind, efficient, honest and listened to what I wanted. I would recommend Subaru of Loveland without hesitation More

I was offered severely below a reasonable price for my excellent condition, 2019 vehicle. My salesperson, Zach, sent me an offer of 14k for my 2019 vehicle that was 29k less than a year prior! I checked w excellent condition, 2019 vehicle. My salesperson, Zach, sent me an offer of 14k for my 2019 vehicle that was 29k less than a year prior! I checked what the vehicle was selling for retail and it appears that the dealership wanted to make over 6k on my vehicle! I understand the business needs to turn a profit but at this price I couldn't possibly recommend anyone to trade in their vehicle here. Ill be taking my business elsewhere in search of a fair price for my trade. More

I would recommend Matt Carlson Matt Carlson was a pleasure to deal in that he was very kind, very honest, not at all pushy and got us the best deal possible. He also answered ever Matt Carlson was a pleasure to deal in that he was very kind, very honest, not at all pushy and got us the best deal possible. He also answered every question we had even after our 2019 Subaru was purchased. He responded right away to any of my calls or texts. I would recommend Matt in a heartbeat for anyone interested in purchasing a vehicle at Subaru of Loveland. More

Terrible experience! If you want to be insulted and get ripped off, you should definetly go here. Been buying Subaru for forty -four years. Bought a 2017 Lemmon from them. If you want to be insulted and get ripped off, you should definetly go here. Been buying Subaru for forty -four years. Bought a 2017 Lemmon from them. Don't even consider buying or trading for used car. They're all about the money, not the customer. BEWARE!!! More

Pleasant vehicle purchase Worked with Rich Moss, very helpful in getting us into a new "used" vehicle, very prompt and upfront with every aspect of the purchase, would definite Worked with Rich Moss, very helpful in getting us into a new "used" vehicle, very prompt and upfront with every aspect of the purchase, would definitely recommend the dealership. Had us in and out in a very timely fashion from the decision to buy the vehicle to getting the financing all taken care of. Thanks again.. More

Legit customer service! I leased a new car and changed my mind after a week of driving the car. I worked with Rich and Jacob and was able to buy my old car back which I enjo I leased a new car and changed my mind after a week of driving the car. I worked with Rich and Jacob and was able to buy my old car back which I enjoyed very much. Rich and Jacob went out of their way making this possible for me and my family and I am super thankful. It’s nice to have a member of the family back home! At this dealership the client experience truly is the most important thing to this team! More

New Car Purchase I had an excellent experience purchasing a car from Subaru of Loveland. Both the salesperson, Rich Moss and the person handling the finance/paperwork I had an excellent experience purchasing a car from Subaru of Loveland. Both the salesperson, Rich Moss and the person handling the finance/paperwork were very friendly and very efficient. More

Great, FUN experience, surprising our 16 year old! We had a wonderful experience with Subaru of Loveland. We were purchasing a car for our 3rd child, who had her heart set on a Subaru. We decided to We had a wonderful experience with Subaru of Loveland. We were purchasing a car for our 3rd child, who had her heart set on a Subaru. We decided to surprise her with the car, for her 16th birthday. Rich joined in on the fun with us, sending "fake" texts, and setting up "fake" test drives for our daughter, all the while getting all of the information we needed on a car we had already decided on. He also handled it very well, when we changed our mind, last minute, and purchased a different car! Rich went the extra mile, taking care of our needs and all of our questions, through the process. We had a great experience and will be using Subaru of Loveland for our maintenance and service on little Shirley Stu, the Subaru, to keep her in shape! Thank you to everyone at Subaru... you were all fantastic! More