Subaru of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I bought a new outback from this dealership and I am blown away at how terrible the customer service and professionalism is at this dealership. It started with them calling me in at the end of the month blown away at how terrible the customer service and professionalism is at this dealership. It started with them calling me in at the end of the month asking for my down payment before delivery of the car (threatening that the financing would fall through). Then they kept no record of the lifetime oil change service I purchased. So at my scheduled maintenance, they were questioning me. In the end I had to provide documentation, because they don't know what a file cabinet is used for. I would strongly recommend going elsewhere to purchase a Subaru. Great car, horrible dealership. They don't deserve any business. More
From out of town, stopped by to have a headlight pigtail replaced. They quoted me $150 for it, which I guess is normal for ridiculous dealer markups. I made the mistake of informing the service department replaced. They quoted me $150 for it, which I guess is normal for ridiculous dealer markups. I made the mistake of informing the service department that I was considering putting in HID lights. They offered me a terrible kit, that even one of the sales members said don't buy. I was actually impressed with the honesty from the sales department. However, I now receive calls from them once a week, trying to sell me on this piece of crap HID kit, even though I live 500 miles away. They won't stop calling, despite the number of times I have asked them to. I will be taking them to court over harassment. More
I thought I would give this dealer a chance, since they are local, although there never seems to be any customers in the showroom. I soon learned why there aren't any customers..they tried to sell me a bas are local, although there never seems to be any customers in the showroom. I soon learned why there aren't any customers..they tried to sell me a base Forester for 2k over MSRP and then attempted to con me into a 38% interest rate! That's not typo..38% They wouldn't tell me the real rate. I calculated it when I got home. They wanted me to pay close to 40k for what should be a 22k car. Unfortunately, they aren't the exception to the rule, since every dealer that I've been to in Las Vegas play the same games. There just isn't enough competition. I was able to get a much, much better deal by contacting a few Subaru dealers in Colorado. Even with shipping, the savings are close to 4k. More