Subaru of Las Vegas

Easiest car buying experience! Easiest car buying experience ever! Coco showed me 2 different models highlighting the differences without any pressure at all. I felt totally comfo Easiest car buying experience ever! Coco showed me 2 different models highlighting the differences without any pressure at all. I felt totally comfortable, he showed me all the costs, my trade-in value and didn't try to hide anything or do any car salesman tricks. I was very happy with the experience. The longest part of the entire process was me trying to decide what to buy and then showing me all the features in my new car! I would recommend Findlay Subaru and Coco to anyone! More

Coco made the whole process of buying the car easy. Super transparent and helpful. 10/10, I’m definitely gonna recommend him to others in the future. transparent and helpful. 10/10, I’m definitely gonna recommend him to others in the future. More

Made mistakes, but fixed them in the end This dealership has the "we're not like the other guys" mentality, but ultimately provided me with a horrible car buying experience. A few days after This dealership has the "we're not like the other guys" mentality, but ultimately provided me with a horrible car buying experience. A few days after purchasing the car, I went over the paperwork and noticed that the tax that was sent to my home state was over $1,000 short of what it was supposed to be, even after telling my sales guy, Mike Rocha, my exact sales tax rate several times. I also noticed that the certified pre-owned paperwork that I was given was for a completely different car. Two VERY significant mistakes. I informed Mike of this issue and he said he would get back to me shortly. I never received a call back. A week later I called again and Mike didn't have time to speak with me so he sent me to the finance lady, Tennesha, that I had worked with. Tanisha informed me that the issue was not her responsibility because the dealership is only able to estimate sales tax, and I am ultimately responsible. I understand that is the case, but 25,000 x 6.75% isn't complex algebra. Now I have to come up with $1,000 cash if I want to drive the vehicle I just spent $25,000 on. The cherry on the top was all the stains in the interior and scuffs on the paint that I was unable to see at night when I test drove the car. Thanks Subaru of Las Vegas! EDIT: The manager, Robert Baugh, reached out to me and made things right. Although my experience at this dealership didn't go incredibly smooth, Robert was very genuine and made it a point to fix their mistakes in the end. You have redeemed yourself Subaru of Las Vegas. Thank you More

I don’t know where to begin when it comes down to Coco’s phenomenal customer service. Every time I had a question or needed help in any way, he went right to work, no questions asked. You can tell he’s a ha phenomenal customer service. Every time I had a question or needed help in any way, he went right to work, no questions asked. You can tell he’s a hard worker that makes sure that you meet your satisfaction, reason so, is because every time I needed some papers printed or ANYTHING, he sped walked to the destination to get the task done ASAP! He’s an awesome and friendly guy. I HIGHLY recommend Coco to everyone! More

Efficient, friendly and knowledgeable!Coco did a great Efficient, friendly and knowledgeable! Coco did a great job in demonstrating all the options on the vehicle! He also showed us exactly what we wanted Efficient, friendly and knowledgeable! Coco did a great job in demonstrating all the options on the vehicle! He also showed us exactly what we wanted! Great experience! Thank you More

It was a good first car buying experience, my salesperson was very professional and really knew what he was talking about. He really made sure I was satisfied with my purchase. was very professional and really knew what he was talking about. He really made sure I was satisfied with my purchase. More

We worked with Coco and had a great experience! He was enthusiastic and knowledgeable. Everything was laid back and simple. The coffee is amazing, and our 2-year old enjoyed the giant fish tank! enthusiastic and knowledgeable. Everything was laid back and simple. The coffee is amazing, and our 2-year old enjoyed the giant fish tank! More

Coco was my salesman. I could not have been in better hands. He was polite and professional. He worked with me on everything from finding a car and getting the financing I required. Start to finish the hands. He was polite and professional. He worked with me on everything from finding a car and getting the financing I required. Start to finish the best car shopping experience I have ever had! Kudos Subaru for hiring Coco! More