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Subaru of Las Vegas
Las Vegas, NV
1,072 Reviews
At Subaru of Las Vegas, we offer new Subaru cars in Las Vegas, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Las Vegas.
For years, our financial staff at Subaru of Las Vegas has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Las Vegas customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru car parts.
You can reach Subaru of Las Vegas any time by calling us or simply visiting our Las Vegas Subaru dealership at 6455 Roy Horn Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,072 reviews
October 16, 2024
The customer service and commitment to a seamless experience has exceeded any of my expectations! I would recommend at least a visit! experience has exceeded any of my expectations! I would recommend at least a visit! More
by Oggley
Employees Worked With
Other Employees :
Young lady who helped with my contract paperwork?
October 15, 2024
It was the worst experience in my life. I called ahead to make sure that everything was in Line and I wouldn’t go there for nothing mind you. I live far across town. I spent 40 bucks to go I called ahead to make sure that everything was in Line and I wouldn’t go there for nothing mind you. I live far across town. I spent 40 bucks to go there. I did not want to spend $40 to go back home of total $80 in Uber. The salesman did tell me that we’ll make a deal you come here. I’ll pay for your Uber back. If you don’t get a vehicle, and I told him deal.so my salesman confirmed Me everything will be good and 90% sure. will have a car today, so I go down there We get qualified bank approves. We have the total amount down payment verified place of residence. Reference got Insurance Purchase it right there inside the dealership. but for some reason, Mister, Mike Rocha wanted more proof, and more proof, and more proof After that even then he wanted me to take the car home and bring more documents back after we signed the deal and close the deal. He never asked anyone else in the store for that much verification. I felt very uncomfortable. I felt That This was a racial profile. My husband, being Hispanic. And myself being African-American, Also, he was pressuring our salesman on the side. He didn’t know I can hear him. I can hear him pressure him asking him question Do you trust them? This will be on you, etc.. Also made me feel very very uncomfortable and I can see my salesman , felt very uncomfortable also. This would’ve been the best Experience and fast and professional Purchasing a vehicle I have ever had. The salesman was great. He made me feel comfortable Welcome, and made me feel good Purchasing my vehicle until the end. When Mister Mike intervene and felt some type of way that we didnt deserve to have a vehicle or felt some type of way that he had to get more documents for his Self. I don’t know what he was looking for, but whatever it was, it was unacceptable. And very rude. I was uncomfortable. I felt singled out, especially as Other customers watch speechless and Mr. Mike on the sideline, just smiling, the salesman told me to come back with more documents. Approving my Power bill was paid. It was a balance of 700. I paid the balance in front of them to zero. Showed him the nevada power app that it was paid.But still That was not enough. At that point. I felt the Tension from him And then I told him you know what if it’s this much of a problem. I don’t want the vehicle. You didn’t harass anyone else about verification. I paid the bill in front of you. And you still harass. You made me feel like I was beneath everyone else. I never felt that way in my life myself as a store manager. I’ve never made a customer feel like that. And I will never make a customer feel like That. He got what he wanted he made me feel so embarrassed and so uncomfortable, even when they told me to come back with documents again to get the car tomorrow.But I don’t want to. I feel embarrassed, and a shame. And I should have no reason to feel that way when I’m purchasing a vehicle when one minute when I got There I felt comfortable happy. Excited to a scared hermit. I don’t wanna go there again. I don’t feel comfortable going back there. I hope you guys resolve this issue or at least confront him about it, so he would never ever make another person filled the Way, I felt It’s not fair, and it’s unprofessional More
by seshuwaw
Verified CustomerOctober 13, 2024
I went in there looking for what I want and at the end I got what I wanted and very satisfied. got what I wanted and very satisfied. More
by KTAKAHASHI19
October 11, 2024
Mark D my sales person was very patient and kind with me throughout the process throughout the process More
by Elliott
October 11, 2024
Joshua worked diligently to find me the perfect vehicle. The whole process was quick, zero pressure, and I couldn’t be happier with my purchase! The whole process was quick, zero pressure, and I couldn’t be happier with my purchase! More
by REBECCARACHELEDWARDS
Employees Worked With
October 11, 2024
This was the best experience I have ever had buying a car. The gentleman who helped me was incredible and the whole process was extremely smooth. They got me the best price and I would definitely recomme car. The gentleman who helped me was incredible and the whole process was extremely smooth. They got me the best price and I would definitely recommend this place. More
by SIGLERCOURTNEY224
October 10, 2024
people work there are nice (most of them). I did encounter someone did not smile at all. Detail department needs to do a better job! Interior of my car was dirty. Asked to clean it again, st I did encounter someone did not smile at all. Detail department needs to do a better job! Interior of my car was dirty. Asked to clean it again, still dirty! Why??? More
by ESK168
Employees Worked With
Other Employees :
Tiff Smith
October 10, 2024
always a pleasure to go to subaru of las vegas , helping and giving you a good deal and giving you a good deal More
by ANNA_ALFONZO
Employees Worked With
