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Subaru of Kennesaw - Service Center

Kennesaw, GA

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228 Reviews

228 Reviews of Subaru of Kennesaw - Service Center

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September 10, 2015

Great Dealership Had a good experience both buying my Subaru and taking it in for service. The people were friendly and kept me informed of progress. would recommend t More

by cyndut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
September 09, 2015

Wind noise from driver window After a few weeks wait, the dealership installed new grommets on my side mirrors which resolved the loud turbulence/rushing sound that I was experienc More

by Drken101
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 10, 2015

Everything Very Good, Everything was Very Good, I think you should do as you are doing, My experience has be Very good. Keep up the good work. Your Service Dept. is very go More

by Willie 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 07, 2015

Excellent I. was there for routine warranty service. They listened carefully and very attentive to the one particular concern that I mentioned and added notes More

by Jhbhm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Macarthur, Lucy Spain
August 04, 2015

Scheduled appointment for recall. Finished ahead of schedul. While our appointment was for a recall, a complete safety check was completed without a request or issue. We have purchased 3 new Subarus from this More

by Momcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Conrad Macarthur
July 31, 2015

Great experience. Repair was done in the time frame quoted. Everyone we dealt with was very courteous and competent. No pressure to do other than what I took it in for More

by Cf123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Quackenbush
July 30, 2015

Efficiency comes with a wash too :) It's a breath of fresh air to get your car's regular maintenance service done in an hours time and an outside wash to boot!!!! A+ all the way! That me More

by Mamacita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
July 24, 2015

Car Service I am very pleased with the service. I bought my car and have been to service with the same dealer. Over the past 2 years, they have been prompt, patie More

by Sathr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
July 20, 2015

1st Service on 2015 Crosstrek Called and made an appointment for my first service,I was able to schedule it with no problems. Arrived at scheduled time they took my car back and th More

by DianeGa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 10, 2015

Failed again Hurried did not listen to my request. Ask for a wash after my service which they say is part of their service. Seemed they just wanted to rush me th More

by Bill4747
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Quackenbush
Jul 13, 2015 -

Subaru of Kennesaw responded

Bill4747: If your experience is not what you expected, please contact our Service Manager, Steve Napier at 770-419-9800 so we can bring it up to your expectations. We are here to serve and maintain our customers.

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