Subaru of Kennesaw

Staff was courteous and considerate I made an appointment, and brought my car in. The staff was ready to work on my vehicle and they had it ready when they said they would. The dealers I made an appointment, and brought my car in. The staff was ready to work on my vehicle and they had it ready when they said they would. The dealership has done a good job of keeping a record of the work done on my vehicle and when it was done. Overall, I am pleased with the service department of this dealership. Only one small complaint. For oil changes I had become accustomed to making an appointment. Then I was told that this was no longer necessary; just bring the car in. Fortunately, my wife had me call before coming; it was good thing she did. Now appointments are required. More

Good folks. As far as dealerships go, they are easy to work with. I bought my first Subaru Outback here, sold it to my daughter, and came back here for #2. As far as dealerships go, they are easy to work with. I bought my first Subaru Outback here, sold it to my daughter, and came back here for #2. More

Subaru Service I've been having my Subaru Outback serviced for years and every time Lucy is exceptional in helping me with any service issues. It's always a pleasure I've been having my Subaru Outback serviced for years and every time Lucy is exceptional in helping me with any service issues. It's always a pleasure to see a familiar face over the years, when most dealerships cycle their employees in and out. More

Enjoyable experience We contacted John via Costco auto program. He was very professional, courteous and knowledgeable. He provided us with information we needed very quick We contacted John via Costco auto program. He was very professional, courteous and knowledgeable. He provided us with information we needed very quickly but did not overwhelm us with a flood of E-mails or calls. We really appreciate his assistance. More

Good service department. will continue to service my car there and recommend this dealership to others as well. they are quick, efficient, friendly and easy to do business wi will continue to service my car there and recommend this dealership to others as well. they are quick, efficient, friendly and easy to do business with. More

sales experence Art helped find a vehicle, where no other dealer would take the time to help me.. His help was greatly appreciated. Richard Jarrett (404) 365-443 Art helped find a vehicle, where no other dealer would take the time to help me.. His help was greatly appreciated. Richard Jarrett (404) 365-4430 More

No complaints I have had to deal with other Subaru dealership and have had awful experiences. It normally ends up with me back at Kennesaw Subaru where they will ma I have had to deal with other Subaru dealership and have had awful experiences. It normally ends up with me back at Kennesaw Subaru where they will make it right. More

Great Service from Ralph Came in to investigate the new Impreza. Ralph Kurland was very patient with the fact that I was doing this without my husband present, and that I nee Came in to investigate the new Impreza. Ralph Kurland was very patient with the fact that I was doing this without my husband present, and that I needed to gather information, go home, discuss and get back with him. When we decided what we wanted, Ralph searched until he found that exact configuration for us. We came in, took care of the paperwork and drove it home. I have been thrilled with the car, and cannot say enough good things about the sales experience with Ralph. Subsequent visits for any questions have been handles admirably as well. More

Dealership ... okay, service .. not happy .. car .. bad So I have a 2016 Outback, my 3rd Outback, previous 2 I put cumulatively 1 million miles on. Current car has 70000 miles .... and it drinks oil and coo So I have a 2016 Outback, my 3rd Outback, previous 2 I put cumulatively 1 million miles on. Current car has 70000 miles .... and it drinks oil and coolant an alarming rate. Last 4 oil changes (interval is 6000 miles) 5000 miles in the low oil warning goes off and the oil is either barely on the dipstick or not at all. About 3 months and maybe 15000 miles I added 3/4 of a gallon of coolant. The car has been to Subaru of Kennesaw for a few things, 2 weeks ago it was for the loss of oil (not the 1st time). I was told to bring the car back in 1200 miles to observe oil consumption. Unfortunately I drive a LOT and quite often out of state. I brought the car back 1 1/2 weeks and 2200 miles later. Oil was 1.2 way between full and add line, coolant reservoir was EMPTY and coolant was not visible to the top row of fins in the radiator. A couple of days later I was contacted and told the oil consumption was "NORMAL" and the loss of coolant was "EVAPORATION". I was told that Subaru allows the loss of 32 ounces every 3000 miles. That is 2 quarts of 5 every oil change and this is considered by Subaru to be NORMAL. It was noted on my paperwork when I picked the car up that the loss of coolant was because it has not been being topped off at regular oil changes....... LAST OIL CHANGE WAS 2 WEEKS PREVIOUS AT THAT DEALERSHIP !!!!!!! I will never buy another Subaru Oh and check out the videos on YouTube by others ..search Subaru Oil Consumption More

First Service on 2017 Forrester Great, speedy service. Service Department were courteous and did a great job. My first visit was a great experience as a new owner of Subaru. Great, speedy service. Service Department were courteous and did a great job. My first visit was a great experience as a new owner of Subaru. More