Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Kennesaw
Kennesaw, GA
1,368 Reviews
Thanks for considering Subaru Of Kennesaw. For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision we are here for all of your motoring needs.
Inventory is growing daily. If you find a better deal on line or in print for any new Subaru, bring it to us, and we will beat it. No hard sell, no pressure, just the best deal available, and the treatment customers have been experiencing for generations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,368 reviews
November 15, 2022
Working with Ralph and the team at Subaru of Kennesaw was a joy!! Ralph was very patient and answered all of our questions. We were switching car brands after being with my previous brand for 18 years. He an a joy!! Ralph was very patient and answered all of our questions. We were switching car brands after being with my previous brand for 18 years. He and the team at Subaru were amazing to work with. They even took good care of our puppy who was with us for our car buying experience. More
by kmoose
November 15, 2022
Ralph took excellent care of my wife, puppy and I, as we came in ready to purchase 2 new cars. We couldn't be more happy to be part of the Subaru family after many, many years with Honda. I would recommend came in ready to purchase 2 new cars. We couldn't be more happy to be part of the Subaru family after many, many years with Honda. I would recommend Ralph and his team(Bill) to any one ready to purchase a new safe car. We are so happy! Thanks Subaru More
by jsandlin44
November 14, 2022
First car buying experience in 20 years. Everything went great. There was a minor mechanical issue discovered after the purchase, but it was quickly resolved. Everything went great. There was a minor mechanical issue discovered after the purchase, but it was quickly resolved. More
by Nathaniel
Employees Worked With
November 14, 2022
Travis was very knowledgeable concerning the two cars I was interested in. He showed patience with me as we went through the process and we even ended up laughing about our golf games! I would go to him ag was interested in. He showed patience with me as we went through the process and we even ended up laughing about our golf games! I would go to him again for assistance buying a car. Nice young man! More
by paulapilgrim1943
Employees Worked With
Travis Holtzclaw
November 12, 2022
This dealership is top notch from start to finish! I started an inquiry online and salesman, Ralph Kurland reached out to me. Pretty much had everything taken care of before our appointment we made. W I started an inquiry online and salesman, Ralph Kurland reached out to me. Pretty much had everything taken care of before our appointment we made. Walked thru the entire ascent with such patience and answered every question. Steve Abad was our finance gentleman and he was also awesome! Mr. Poole, sales manager just want to say how awesome you and tour team are!! Keep up the good work! More
by Anita Poole
November 11, 2022
This is the second Subaru I have bought from Travis at Kennesaw. He is knowledgeable, personable and will go the extra mile to get you what you are looking for. We will be back. Kennesaw. He is knowledgeable, personable and will go the extra mile to get you what you are looking for. We will be back. More
by jg1900x
Employees Worked With
Travis Holtzclaw
November 11, 2022
** TOTAL LACK ** of attention to detail. I gave specific requests/instructions to the sale Rep -- RALPH -- to "add a Trailer Hitch, and Do NOT active Starlink" (aka On-Star), and he com I gave specific requests/instructions to the sale Rep -- RALPH -- to "add a Trailer Hitch, and Do NOT active Starlink" (aka On-Star), and he completely screwed everything up. Even though I told him several times about the hitch, and followed up twice (he told me it was on order both times, and then later recanted via text message)...he completely dropped the ball. He forgot to add the cost of the hitch to the car, and then asked for my credit card for the $985 to fix his mistake! (I'm not even counting the fact that Ralph failed to relay to the financial officer the terms of the agreemnt for the car. Had I not read the contracts, I would have been forced to pay MORE that the terms agreed upon -- Again -- LACK OF DETAL). Additionally, we also had a whole discussion as to why I didn't want Starlink...Ralph dropped the ball on that one too. About a week later, I get notified that Starlink was activated, which I then had to spend HOURS of my life trying to fix. I have no explaination why he didn't make sure my instructions were followed....just a shrudge of his shoulders and said...well, basically, nothing. He should have followed up and made SURE my instructions were forwarded to whomever activates Starlink. Ralph has NO ATTENTION TO DETAIL and NO follow-up/through!! The dealership lost two stars over two mistakes, and one more for the hastle of FIXING THEM out of my pocket finacially or with the hours of my life with customer support. None of this would have happend had they simply LISTENED to their customer. Also, I am giving a "POOR" to the "How would you rate the dealership's explanation of final vehicle pricing?" below because they didn't add the cost of the hitch to the financing, and had the wrong terms written that had to be corrected at the time of signing. To be clear, I had to eat the cost of the hitch on my credit card. NOT OKAY! In my opinion, they should have credited me the cost of the Starlink ($100 that was wrapped into the cost of the car...without my permission, I might add) toward the cost of the hitch. They REFUSED when asked. NOT HAPPY! More
by Eric
November 09, 2022
Cliff is the reason I stopped shopping. He was so credible, genuine, helpful and thorough. It helped a lot that the 2023 Outback XT from this dealer had all I wanted at a much fairer pric He was so credible, genuine, helpful and thorough. It helped a lot that the 2023 Outback XT from this dealer had all I wanted at a much fairer price than the other brands and other dealers. Helped me complete my new car shopping in just 1 day. More
by Zud
Employees Worked With
Cliff Richardson
November 05, 2022
Ralph was a consummate,engaging salesman. He was always available. His thoroughness of explaining the processes of purchasing a new car was comfortable. Thoroughly pleased! He was always available. His thoroughness of explaining the processes of purchasing a new car was comfortable. Thoroughly pleased! More
by FJF
Employees Worked With
November 03, 2022
Great experience. Friendly customer focused. I was impressed with the staff and helpfulness in finding a solution that fit me. Friendly customer focused. I was impressed with the staff and helpfulness in finding a solution that fit me. More
by barendscpt
Employees Worked With
