Subaru of Kennesaw

I bought a Subaru OutbackXT around Christmas of 2021. Morris made everything very pleasant. A true gentleman. Everything went according to plan. A very nice experience. Rev. A. Pleus Morris made everything very pleasant. A true gentleman. Everything went according to plan. A very nice experience. Rev. A. Pleus More

John Melchiore was such a pleasure to work with! He wasn’t hard-sell at all, but stated the facts with Subarus and their safety features. He was kind and very thorough. We will recommend friends He wasn’t hard-sell at all, but stated the facts with Subarus and their safety features. He was kind and very thorough. We will recommend friends to see him personally, when they look for a new car! More

John was very helpful, thorough and courteous. He answered all my questions and explained all the features of my new car in easy to understand terms. He answered all my questions and explained all the features of my new car in easy to understand terms. More

Easy to work with and very negotiable. The process was painless and quick, i would definitely buy from them again. The process was painless and quick, i would definitely buy from them again. More

Ralph took great care of me from beginning to end. He listened and responded to all of my questions and concerns and made sure that my purchase process was smooth and transparent. He listened and responded to all of my questions and concerns and made sure that my purchase process was smooth and transparent. More

I signed up online for an oil change. ...there were two choices, one simple 50$ and a 85+ options, I picked the former and went for service....I arrived there and stood for a while, two ag ...there were two choices, one simple 50$ and a 85+ options, I picked the former and went for service....I arrived there and stood for a while, two agents were interacting with other customers, I was not acknowledged until a third man assisted me.....when service was completed I was surprised to learn that I had received the more expansive option, paid without protest. as I went to retrieve car I noticed that it had not been washed. the service advisor Abigail Nathanael informed me that the service wash should be requested by customer prior to service....she further stated that I had the option to wait (2hrs) or come back another day. my service was on Thursday, I went back Saturday morning for wash, I waited over one hour when I was told that it would take 30min, I picked up car and rushed to a scheduled appointment....at the end of the appointment I decided to fully inspect the car....I was stunned, I don't think the car had been washed at all....I wished I had the options to upload pictures....I had two smudged on car prior to wash they were still there, the car had not been "lightly vacuumed". It was a total waste of my time. the customer service was dismal..... More

Shout out to Louis Kaissieh and William Howard for their help w/ our purchase of another Outback, this time a beautiful Black 2023 Touring model. This is our fourth purchase from the dealership and each has help w/ our purchase of another Outback, this time a beautiful Black 2023 Touring model. This is our fourth purchase from the dealership and each has been a joy, great folks w/ a professional attitude. Highly recommended dealership. More

Richard King is AWESOME! Great person to work with, we are purchasing our 4th car from him, and have been so very glad we are working with him and this great dealership!!! Great person to work with, we are purchasing our 4th car from him, and have been so very glad we are working with him and this great dealership!!! More

I met Colin Blanken at the beginning of September 2022 when I began my search for my "perfect" Subaru. I had been driving the same car for 22 years and I truly needed someone who would take the time to pa when I began my search for my "perfect" Subaru. I had been driving the same car for 22 years and I truly needed someone who would take the time to patiently guide me through my new car search and answer all the questions I had. Colin was the absolute BEST! He helped with my first visit where I needed to decide what model I really wanted (which meant driving various models all around) and follow-up emails to get me where I wanted to go with the various options and pricing. My choice was to order my new 2023 Subaru Forester Limited in order to get everything exactly as I wanted it - colors, options, bells & whistles, etc. Colin worked with me on the front end and then kept me in the loop and up-to-date on the process until my new car showed up in mid-December. He then patiently walked me through a thorough training session on how to use what I had ordered as my must haves, then had me go ahead and try options that I probably would not have jumped right in on. It says a lot that Colin was still smiling when I left the dealership! He is a true professional and amazingly helpful! The other people I dealt with there at Subaru of Kennesaw were very friendly and helpful. The financing portion of the process was very quick and amazingly easy. All of these things together is the reason I heartily recommend Colin Blanken and Subaru of Kennesaw! More

The process was so amazing I plan to stay with Subaru and share the experience share the experience More