Subaru of Kennesaw

Loved the buying experience with Morris. Purchased my vehicle sight unseen. However, the service experience is lacking in customer service and friendliness. No one looks forward to spending Purchased my vehicle sight unseen. However, the service experience is lacking in customer service and friendliness. No one looks forward to spending an hour(+) waiting for the servicing of their car. An acknowledgment of your presence takes 1 second. Basically, NO ONE wants to be ignored, which is what happened today with Abigail Nathanael or that Stephen Barnes NEVER answers his phone or returns calls. Pretty sure they are all nice people but that's not what always translates to me as a guest. There are many other Subaru dealership that provide service and a customer friendly environment that would be worth the drive. I remember when coming here use to feel like visiting family and friends. Now, you are just the number of the tag they put in the car. More

Nice environment, comfortable premises and very friendly staff. Worked with Ralph Kurland and he was patient, professional and always there with a smile through the entire process. staff. Worked with Ralph Kurland and he was patient, professional and always there with a smile through the entire process. More

John is very helpful and has complete knowledge about the vehicle. Very supportive and keep us updated. vehicle. Very supportive and keep us updated. More

John is the best salesperson I have dealt with in the almost 70 years buying/leasing automobiles. His knowledge and many courtesies made our visit to Subaru of Kennesaw a pleasureable experience. almost 70 years buying/leasing automobiles. His knowledge and many courtesies made our visit to Subaru of Kennesaw a pleasureable experience. More

John treats his customers like family. I bought our first Subaru for my son, a 2014 WRX STI, from him nearly 10 years ago. This past weekend, I traded my 2018 Crosstrek Premium for a 202 I bought our first Subaru for my son, a 2014 WRX STI, from him nearly 10 years ago. This past weekend, I traded my 2018 Crosstrek Premium for a 2024 Outback Touring XT. As always, John and his team were professional and efficient flawlessly executing my deal and delivery of the vehicle. They gave me top dollar for my trade and a great deal on the new vehicle. From start to finish, every part of my experience was perfect! I was in and out of the dealership in about 2 1/2 hours which included a full demonstration of every feature of the new vehicle (those features are many on a Touring XT!). These are just a few of the reasons I will always work with John and his team at Subaru of Kennesaw. More

Outstanding sales rep in Ralph Kurland. Buying a car is no easy decision so Ralph was incredibly helpful and patient explaining and showing the advantages of the Subaru Forester and how it Buying a car is no easy decision so Ralph was incredibly helpful and patient explaining and showing the advantages of the Subaru Forester and how it met our requirements. Additionally, after the purchase, Ralph took the time to walk my daughter and I through many of the car's features to ensure we would maximize the benefit of the car's technology. The whole transaction, including deposit and financing, was very smooth. Highly satisfied with the whole experience! More

John responded quickly to my call. I explained what I was interested in. John is very knowledgeable and was really wanting to help. I explained what I was interested in. John is very knowledgeable and was really wanting to help. More

John was very responsive and patient as I sent emails back and forth over several months trying to decide whether to sell and is so, when. He provided me a fair quote and kept me appraised of the progre back and forth over several months trying to decide whether to sell and is so, when. He provided me a fair quote and kept me appraised of the progress of the arriving vehicle. His training on the new features was the right level of simplicity and thoroughness. My husband commented that he was the best rep he recalls ever working with. Thanks! More

Old fashioned values with new age vibe. Great experience all around. Ralph was one of the best sales rep to date. Great experience all around. Ralph was one of the best sales rep to date. More

Helpful, efficient and knowledgeable. Sales staff and business staff were excellent making the process very easy Sales staff and business staff were excellent making the process very easy More