Subaru of Kennesaw

Bought our very first Subaru and had the pleasure of working with John Melchiore. The service was outstanding! John was very pleasant and thorough throughout the whole buying process; everything was smo working with John Melchiore. The service was outstanding! John was very pleasant and thorough throughout the whole buying process; everything was smooth and easy. I highly recommend this dealership and many thanks to John for taking care of us! If you are in the market for a Subaru, this is the place to go. More

John Melchiore provided outstanding service during the buying process. He is quite knowledgeable about the features of the vehicle. buying process. He is quite knowledgeable about the features of the vehicle. More

This is my second purchase from the dealership each time I have visited all personnel have been extremely helpful, kind, and patient with me. I have visited all personnel have been extremely helpful, kind, and patient with me. More

Outstanding people to work with, everyone that I have come in contact with has just been great to interact with. John has helped me purchase 3 Crosstreks in the last 7 years and I have used their Service come in contact with has just been great to interact with. John has helped me purchase 3 Crosstreks in the last 7 years and I have used their Service department for all of my Services. John has gone above and beyond to help me with any questions I may have and the service dept is also outstanding. 10/10. More

First time purchase with this Dealership and I had a great experience. Carlos did an outstanding job listening to me and hearing what I wanted and then navigating me through the process. Professional, great experience. Carlos did an outstanding job listening to me and hearing what I wanted and then navigating me through the process. Professional, considerate and very helpful in meeting every request put forth. There is one Sales trait that although crucial to success cannot be learned or taught or gained through experience but rather is Innate ......................"Likability." Funny thing but people will buy from people they like and conversely will walk away from people they don't. So, if you're looking to purchase a vehicle, I would absolutely recommend going to Subaru of Kennesaw and asking for a Likable young Sales Rep named Carlos. You won't be disappointed. I would be Remiss not to mention the Sales and F & I Managers Rizzo and Steve. Both are seasoned professionals who constructed and executed the entire deal in a no nonsense, efficient and competent style. Great job to the entire staff!! More

This is how car buying should be. John was great to work with, as was the entire staff at Subaru of Kennesaw. John was very friendly and knowledgeable. There was no pressure. John John was great to work with, as was the entire staff at Subaru of Kennesaw. John was very friendly and knowledgeable. There was no pressure. John took us out for several test drives, priced out options for the Forrester and the Outback, and ultimately we drove out with a new Outback Wilderness edition. Very happy with the car, the dealership, our sales person John, and with the whole care buying experience at Kennesaw. More

I was charged for factory add ons, that I did not want to I made it clear that if I had to order a car , id be willing to wait for it. They found a car in North Carolina that was supposed to be what i wan to I made it clear that if I had to order a car , id be willing to wait for it. They found a car in North Carolina that was supposed to be what i wanted. I found out about the add ons , after i read the window sticker. The dealer said that’s the way it came from the mfg. that may be true. But it’s not what I wanted. I wanted to order a car of my choice,with NO add ons. In my mind that’s theft by deception. The add ons were a little over a thousand DOLLARS!!! THIS WAS NEVER BROUGHT TO MY ATTENTION before i signed the papers. The sales person(morris) was very nice but of no help to resolve the issue. His manager also said nothing could be done as out it. So he gave me two free oil changes,instead of that doesn’t come to a thousand dollars. I question all the five star reviews that are posted for this dealership. I’ve not been able to find ANY negative reviews. HUMMM?? More

John was super easy to work with, no pressure. He helped us find the vehicle we were looking for which we had seen online. After a little negotiation we had a deal and were driving home shortly wi He helped us find the vehicle we were looking for which we had seen online. After a little negotiation we had a deal and were driving home shortly with a great, new to us, Subaru Outback. Overall a quick, easy process with great people. More

The only problem I’ve had so far is that you keep calling me John when my name is Robert and I don’t know where you’ve got that idea. I wish you would change it. I will not respond to your emails anymore. Ot me John when my name is Robert and I don’t know where you’ve got that idea. I wish you would change it. I will not respond to your emails anymore. Otherwise More

No pressure sales! Very refreshing. He knew the car inside and out. I’d definitely go back to him. Very refreshing. He knew the car inside and out. I’d definitely go back to him. More