Subaru of Kennesaw

Stephanie and Johnny were both friendly, relaxed and knowledgeable. This is our first Subaru and we are beyond satisfied with the car and the process of purchasing it. This is one of the few dealerships knowledgeable. This is our first Subaru and we are beyond satisfied with the car and the process of purchasing it. This is one of the few dealerships I visited in over a year of car searching where I did not feel the typical car salesperson push push and fakeness. These are real people just like you and me. More

I came from out-of-state to buy at Subaru of Kennesaw. Obviously it was very important to expect that things would be exactly as represented. There were NO disappointments. My car was exactly as represe Obviously it was very important to expect that things would be exactly as represented. There were NO disappointments. My car was exactly as represented. I found Charles Bayard to be a man of great integrity and honesty who places value on new relationships. He was very helpful in explaining my vehicle's features. I left feeling I had made a new friend. More

Subaru of Kennesaw (and the above mentioned representatives) treated us fairly, friendly, and respectfully. The "low-pressure" atmosphere (coupled with a sales force that is product knowledgea representatives) treated us fairly, friendly, and respectfully. The "low-pressure" atmosphere (coupled with a sales force that is product knowledgeable) made for a fantastic buying experience. Chris provided great technical information during our test drives (and was very accommodating as my wife selected her car of choice). John offered us a good deal on the vehicle that we wanted, and Johnny provided a quick and professional transaction. After a quick email, and a short phone call, we visited the dealership for an efficient close to the transaction... no needless "up-sales" or gimmicks that you get at other dealerships... simply the deal we were offered with no surprises. I highly recommend Chris and John for local and internet shoppers alike. This dealership was recommended to us by close friends of ours (who also bought their Outback from the same sales team). Subaru of Kennesaw upholds the proud brand loyalty for which Subaru is famous... and they take it to a personal level. Thank you! More

Overall good experience (other than being shown initially a vehicle we weren't interested in and a stripped down version of the vehicle we wanted). Finally got a very good review and test drive of the vehicl a vehicle we weren't interested in and a stripped down version of the vehicle we wanted). Finally got a very good review and test drive of the vehicle we were interested in with a full rundown of features and instruction on all the basic operations. Now very pleased with the Outback Premium we purchased (the third Subaru in our auto history -- one of which we still have). This one is a joy to drive. More

Excellent service all around. We actually drove 7 hours from NC to buy our new Subaru from Kennesaw. They are friendly, professional and very helpful. They had all the paperwork ready to go when we arriv from NC to buy our new Subaru from Kennesaw. They are friendly, professional and very helpful. They had all the paperwork ready to go when we arrived. We were back on the road in no time. No high-pressure sales - just patient, knowledgable and friendly service. Perfect! It was a very positive and enjoyable experience. I would highly recommend them to anyone. More

Sales Rep was sick and had to leave in middle of negotiations. They would not come down in price. But I wanted the car. They did take off document fee and checked and got the interest down,but only negotiations. They would not come down in price. But I wanted the car. They did take off document fee and checked and got the interest down,but only because we insisted. Felt bad the sales person didn't call back the next day to say Thank You for the sale since he had to leave,thought for sure he would follow up. More

I usually do not comment on dealerships or vehicle purchases but I felt compelled to provide feedback based on my recent experience with Subaru of Kennesaw. I had the pleasure of working with Charles purchases but I felt compelled to provide feedback based on my recent experience with Subaru of Kennesaw. I had the pleasure of working with Charles Bayard who was extremely professional, courteous and very knowledgeable of the Subaru product line. I would absolutely recommend Subaru of Kennesaw. If you do not consider visiting Charles and staff then you may be missing out on what I have found to be the most pleasant purchasing experience. More

I had a great experience! I had done a lot of research on buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw ser buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw service department before buying. Steve Napier, service manager, gave me a detailed report that indicated that the tires had 7-8,000 miles left and the car would be due for a 30,000 mile service soon. Because I had done so much research, including the used cars at Kennesaw Subaru, I called Kennesaw later to see if I could get an almost identical "Certified" Forester (with 31,000 miles) for the price of the used "not certified" Forester from the other dealer + the cost of the new tires and 30,000 mile inspection that was coming up soon. The answer was "yes." I had never really considered a certified car because they do cost more, and I think that I did pay a slight premium based upon reflection, but, in return, I received a certified car with a 100,000 mile, 7 year from the date of the original owner sale, warranty on the power train (the engine transmission, all wheel drive). There should be a premium for the added warranty, because you are getting a lot of piece of mind on a used vehicle. I ended up buying from Kennesaw and had just a great experience. I ended up up dealing with Steve and Wendy (so nice and responsive throughout) in service, John and Charles (sales representatives), and Johnny (sales manager). Without fail, all were great and made the experience such a pleasant one. I highly recommend Kennesaw Subaru for flexibility on the price (based on my having gotten competitive pricing from my research), the service attitude, and just being such nice people with whom to deal. More

My husband and I have been trying to find an ideal SUV for over 2 months. We did a lot of research and frankly was not impressed w/ the vehicles / pricing. Our primary reason for getting a SUV is that o for over 2 months. We did a lot of research and frankly was not impressed w/ the vehicles / pricing. Our primary reason for getting a SUV is that our family is growing and we need more space but the SUVs we looked at were not large enough and leg room space was just awful. In any event both my husband and brother recommended Subaru so we visited on Sat 11/17/12 to look at the Forrester Limited but once I saw the Tribeca, I was sold (so to speak). My trade-in was a pretty new vehicle 2012 Prius V so we knew it would not be easy but we have great credit and had a budget in mind which we were not willing to move on. We provided our info to Chris and they came back w a number higher that what we were willing to move on so Chris invited Louis in the office and Louis was extremely gracious and wanted to work with us. After Chris spent some time speaking to us and trying to keep our 6 year old entertained, he came back with a number we could definitely work with and we took hold of the Tribeca that same evening. The process was painless and we did not feel pressured at all. The majority of the staff was very friendly and I would definitely recommended this dealership going forward. More

Just went in for an oil change. Experience was awesome as usual. Lydia & Wendy are always so nice & easy to deal with. Even if you have to wait a little bit it doesn't matter because it is such a friendly en usual. Lydia & Wendy are always so nice & easy to deal with. Even if you have to wait a little bit it doesn't matter because it is such a friendly environment! More