Subaru of Kennesaw

The time before last when I went to Subaru of Kennesaw, I had a pretty rough time simply due to the very abrasive person behind the customer counter - this was th first time I'd ever not enjoyed a trip to a had a pretty rough time simply due to the very abrasive person behind the customer counter - this was th first time I'd ever not enjoyed a trip to a Subaru dealership. This time however it was a 180 degree U-turn and my experience was excellent, I gave them one more shot and much to my delight they have a new young lady by the name of Lucy working behind the counter. Very polite, very accommodating and extremely professional, my faith in the Kennesaw dealership was restored. Aside from the customer service, they seem to have excellent techs who seem to know their stuff very well. No matter what the issue they have found it immediately and fixed the issue with no fuss or expense (I have a 2012 WRX). As a side note; if you do have an issue with their service, they do take it very seriously and contact you to try and make things right....I appreciated that which is the reason I returned and will continue to use Subaru of Kennesaw. I will very likely be purchasing my next Subaru from these guys. More

Subaru of Kennesaw is the finest dealership that I have ever had the pleasure of doing business with. My salesman Chris and finance man, Johnny are excellent in every respect, answered and explained all o ever had the pleasure of doing business with. My salesman Chris and finance man, Johnny are excellent in every respect, answered and explained all of my questions and were most professional. I sincerely appreciate their contributions to making my purchase very satisfying. More

1st oil change went well - have had no problems with new Outback - service answered number of misc. ? I had, such as, where a particular restaurant I was looking for in the area was located - parts dept. he Outback - service answered number of misc. ? I had, such as, where a particular restaurant I was looking for in the area was located - parts dept. helped me understand battery for key fob - keep up your good service - Thank you, New Customer More

Best car buying experience ive ever had!!!! The moment we pulled up the atmosphere of the dealership was great. No high pressure sales team or sales pitches. Nice clean and modern dealership with a friendly pulled up the atmosphere of the dealership was great. No high pressure sales team or sales pitches. Nice clean and modern dealership with a friendly staff. Very informative in their products and inventory. John Settineri was a very kind and friendly salesman. He took time with us and made sure we got and seen exactly what we wanted. Louis Kaissieh was great to deal with on the financing end of the deal. We will be buying from them again and i wouldnt hesitate to refer anyone to subaru of kennesaw for your first or next subaru purchase. Thanks to the whole staff at subaru of kennesaw for making me and my wife life long customers. More

We drove 2 hours from Alabama to visit this dealer. We had called every dealer within driving distance and they had what we were looking for in stock (2 actually). We have owned a few new cars in the past had called every dealer within driving distance and they had what we were looking for in stock (2 actually). We have owned a few new cars in the past and always dread the dealership experience. This dealership was like no other that we had ever dealt with. A truly "no pressure" sales approach that allows the consumer to make an informed purchase. We had a great experience from the time we arrived on the lot until we drove our new car off the lot. John and Johnny were great to deal with and have changed our outlook of the traditional car salesmen. I can't put a finger on exactly what ya'll are doing differently than the others' but it is working! If you are in the market for a car, don't buy until you have met these guys! Well worth driving that extra hour to get here. Thanks! More

we drove 300 miles to buy a 2014 Forester from Subaru of Kennesaw. John Settineri was very helpful to go along with test drive and found the best deal for us. It was a positive experience with the dealershi Kennesaw. John Settineri was very helpful to go along with test drive and found the best deal for us. It was a positive experience with the dealership. I would recommend John and Subaru of Kennesaw to our friends when they decide to buy a new Subaru car. More

The entire experience was great from beginning to end. Stellar customer service from John Settineri and his mgmt team. They even played with my 6 yr old daughter and kept her busy while we did the deal. Stellar customer service from John Settineri and his mgmt team. They even played with my 6 yr old daughter and kept her busy while we did the deal. Highly recommend this shop for Subaru purchases. More

This is the second Subaru we have purchased from this dealership. We feel they are friendly, honest and there are no hidden costs when they quote you a price. Their service department is top notch and dealership. We feel they are friendly, honest and there are no hidden costs when they quote you a price. Their service department is top notch and the people working in that department are also friendly and will answer any questions you might have about the service of your vehicle. William has gone out of his way to assist us in purchasing the vehicle that fits our lifestyle and needs. We definitely would recommend this dealership and Subaru to anyone. We enjoy driving our Subaru vehicles. More

Would definitley recommmend. We will keep them in mind for further purchases. Customer service was fantastic. They went above and beyond. For example, the wheel lock was not in the car, they located it for further purchases. Customer service was fantastic. They went above and beyond. For example, the wheel lock was not in the car, they located it the following morning and are overnighting to us since we live about an hour away. We talked to them over the phone, when we arrived, all we pretty much had to do was test drive and sign. Great experience!!!!!! Thank you Stephanie Frazier and Johnny Poole Jr. More

Awesome sales staff Stephanie helped me out so much to get me in a brand new WRX the overall purchase experience was exceptional I couldnt have asked for more get me in a brand new WRX the overall purchase experience was exceptional I couldnt have asked for more More