Subaru of Keene

Just got my car back from having oil change and tires rotated they aligned the vehicle but amongst them checking my air filter which they couldn’t have actually removed it they left it unlatched and open rotated they aligned the vehicle but amongst them checking my air filter which they couldn’t have actually removed it they left it unlatched and opened and put a chip the paint in my fender More

I brought my car in for new tires last week and the tech broke one of my tpms sensors. They didn't notice the leak in the tire so I had to come back to have it replaced. I was told it was just a failed part broke one of my tpms sensors. They didn't notice the leak in the tire so I had to come back to have it replaced. I was told it was just a failed part and it must have been a coincidence that it failed immediately after having my tires replaced. After an hour and a half, the service advisor tried to raise the price of the part by $30 when cashing me out. I would not come here again. More

Amazing service on my overall Outback repair needs When my dashboard turned into a flashing Christmas tree on the way to Mount Snow I brought my car to Keene. Ryan the tech and his service manager prom When my dashboard turned into a flashing Christmas tree on the way to Mount Snow I brought my car to Keene. Ryan the tech and his service manager promptly got my car in and found the issues. Yes I admit I neglected to have some parts replaced a few miles back and they noted and replaced those. More importantly my transmission had gone on my 6 cylinder 2013 outback. I received a loaner outback (very nice limited 4cyl package) and was on my way. A short time after I got a call saying my car was ready for pick up. Much appreciate the fast and friendly service here in Keene! More

Inspected ? eight weeks after purchase,the brakes failed They couldn't tell the brakes were defective when the car was purchased? They said it was "braking hab eight weeks after purchase,the brakes failed They couldn't tell the brakes were defective when the car was purchased? They said it was "braking habits"....really?? then everyone needs new brakes after eight weeks. More

Seamless and effortless, great service all around! The whole staff at Subaru of Keene from top to bottom far exceeds the industry norm- They provided great service, had a friendly and knowledgeable sta The whole staff at Subaru of Keene from top to bottom far exceeds the industry norm- They provided great service, had a friendly and knowledgeable staff, made a painless and phenomenal deal, and were overall just incredibly easy to do business with. What more could a buyer ask for? The great reputation of this dealer group is very well deserved as the Fenton Family Dealerships and Subaru of Keene operate with absolute integrity, delivering service seldom seen anywhere. Thank you so much for yet another great experience and especially thank you to Mr. Fenton, George, Craig, Will, and Kathy- my wife and I greatly appreciate everything and for taking such great care of us!!!! Now we are one step closer to being ready for the twins that are coming!!! =) More

Excellent dealership Went to Keene Subaru because it was the closest dealership to my house. This is my second Impressa my first was a 2010, the 2016 Impressa is much nice Went to Keene Subaru because it was the closest dealership to my house. This is my second Impressa my first was a 2010, the 2016 Impressa is much nicer. The cockpit is very has more legroom, the 2010 always felt like it was cramming my right leg. My car seat is the most comfortable car seat I've ever sat in! So much for the car. My car buying experience at Keene Subaru was by far the best car buying experience I've ever had. To completely grasp this you've got to understand that I was upset about purchasing a new car: My old Subaru would require a lot of engine work at 230K and I had planned on it making 500K. After a lot of deliberation I decided to buy a new car rather than repair the old car. Very glad I bought a new car. I paid the SAME price for the 2016 impressa that I paid for the 2010! At no time did I feel pressured Cathy was terrific More

Awesome We had an appointment at 10:30 at kneene Subaru.we were their on time and they were right their waiting for us . They took us right in and they even a We had an appointment at 10:30 at kneene Subaru.we were their on time and they were right their waiting for us . They took us right in and they even asked us if we wanted to run any errands while we were waiting. They offered a shuttle car to drive us around. They were awesome. More

great time We loved kathy she treated us like family..it was really great to deal with a woman also..nothing phoney, no pressure...it was a lot of fun thanks to We loved kathy she treated us like family..it was really great to deal with a woman also..nothing phoney, no pressure...it was a lot of fun thanks to Kathy's great knowledge and sense of humor .... More

Misleading Dealer Add-ons I spoke with another dealership who would have offered me between $1000 and $2000 more for my exact trade-in to Subaru of Keene. This was when I was c I spoke with another dealership who would have offered me between $1000 and $2000 more for my exact trade-in to Subaru of Keene. This was when I was canceling a bumper to bumper contract with them on my previous vehicle: I had driven it for about 3000 miles, and received ~$1700 back from the original $1900 purchase price. I was mislead to believe that I would have the same contract on the vehicle I was purchasing from Keene. Before I received this vehicle, I asked to opt out of the $1900 add-on from my purchase order and take the car as is. I was told that if I cancel the add on I would reduce the price by $260.00. I felt very deceived throughout the whole process. I would not recommend this dealership. More