Subaru of Keene

Excellent! I had a great experience at Subaru of Keene. Went in to buy my first brand new car and walked out feeling famous! They worked with me to get the month I had a great experience at Subaru of Keene. Went in to buy my first brand new car and walked out feeling famous! They worked with me to get the monthly payment into a doable range for me and never made me feel like I was wasting their time. They were all so friendly when I went back to pick up my car. Every single person there congratulated me, even if I had never talked to them before. Dick Smith was wonderful! Understanding, patient, friendly, and great with follow up! He has called me twice already to ensure that I am loving my car (which I am). More

Very Surprised, A Happy Kinda Surprised I have to say up until now, I have absolutely detested car shopping... I despised the haggling, the pressure, the "please wait here while I go talk to I have to say up until now, I have absolutely detested car shopping... I despised the haggling, the pressure, the "please wait here while I go talk to the sales manager, to see if we can work this" game. All of it. I experienced none of that at Subaru of Keene. They were cordial, friendly and honest. They took into account my budget and even listened to my questions and concerns. They gave me a great walk through my Subaru CrossTrek and I would recommend them to anyone. I love this car !! Thanks Guys ! More

Happy customer buys 5th Subaru I love the performance and quality. Its my 5th Subaru. This dealership has honesty, trustworthiness and friendliness. I'd recommend Subaru of K I love the performance and quality. Its my 5th Subaru. This dealership has honesty, trustworthiness and friendliness. I'd recommend Subaru of Keene to all my friends and family looking for a Subaru and a great experience. Kathy Kelly was my sales person and she made me feel like I was a queen for the day. Very attentive and caring. Thank you I love my new car. More

Easy, Low-Pressure, Friendly Dealership We spent nearly 4 months visiting 10 different dealerships and test driving 20 SUVs of various brands and levels. We came back to Subaru for the obvi We spent nearly 4 months visiting 10 different dealerships and test driving 20 SUVs of various brands and levels. We came back to Subaru for the obvious reasons (quality, safety, minimal depreciation), but we ended up working with Keene Subaru because of Kathy Kelley. She was patient and helpful without the usual hard push that we got from many other dealers (understandable, yes, but not our style). She followed up with us and answered our bevy of questions, but was never pushy or pressuring. Kathy exuded trustworthiness and genuine care in making sure that we got the right vehicle for our needs. Everyone else we encountered at the dealership was equally friendly and welcoming. We highly recommend Kathy and Keene Subaru!! More

Great Experience One of the best car buying experiences I've had. They were very friendly and willing to work with my needs. They kept me updated every step of the way One of the best car buying experiences I've had. They were very friendly and willing to work with my needs. They kept me updated every step of the way throughout the entire process. I knew what car i wanted when I arrived and that's the car I went home with. There was no surprises like with some other dealers. I was satisfied and would recommend them to anyone. More

Recommending Subaru of Keene to all our friends Our goal was to trade-in our truck for a new Subaru Outback in a short time frame and Kathy Kelley and Subaru of Keene made that happen. We spoke wit Our goal was to trade-in our truck for a new Subaru Outback in a short time frame and Kathy Kelley and Subaru of Keene made that happen. We spoke with several Subaru dealerships in the New England area, and Kathy made all the difference. She provided an efficient, hassle free experience with just fantastic customer service. From the first phone conversation, to our trade-in, financing and picking up our new car, every process was clearly explained and provided in a friendly, helpful manner. We are recommending Kathy Kelly and Subaru of Keene to all our friends More

A No-Hassle Car Purchase Subaru of Keene was recommended by friends for low-pressure car sales. Kathy was very helpful throughout the shopping and purchase process and never t Subaru of Keene was recommended by friends for low-pressure car sales. Kathy was very helpful throughout the shopping and purchase process and never tried sleazy sales tactics, which I appreciated. The dealership is incredibly welcoming, friendly, and even has free wifi, snacks, and coffee when you are waiting for service etc. I would definitely buy a car from them again! More

Needing A New Car I have worked with Kathy in the past, and with her there is no "BS" while looking for a car. I once again was happy that she was able to assist me in I have worked with Kathy in the past, and with her there is no "BS" while looking for a car. I once again was happy that she was able to assist me in my endeavors in obtaining the right car for me. Her patience's and follow through is and has been appreciative because I feel that it is one of the many things that are missing in customer service values in this day and age. More

Great Experience! On a recent visit I was greeted by Kathy Kelley and immediately felt at ease. She listened to my needs and I felt no pressure or pushy sales tactics. On a recent visit I was greeted by Kathy Kelley and immediately felt at ease. She listened to my needs and I felt no pressure or pushy sales tactics. She explained the nuances of the Crosstrek on our test ride and I felt like I was talking to an old friend. At the end of the day I left with a great vehicle and her follow up was amazing. I would certainly recommend working with Subaru of Keene and their staff! More

Bought my first new car! I walked into Subaru of Keene several times this fall, looking around and looking forward to buying a new or used car. I was pleased that I was able I walked into Subaru of Keene several times this fall, looking around and looking forward to buying a new or used car. I was pleased that I was able to look around peacefully at the cars and pamphlets available in the showroom. On the day that I went there with intent to buy, there was a sales person ready and able to sit with me and tell me what was on the lot. Kathy answered questions about cargo, mileage, new transmissions and used cars. After just a couple test drives and changes of mind, I found the car of my dreams. I love it! Options and warranties were offered in a very clear way, and I feel that the options and plans I walked away with will protect my purchase and my family. And! IF you do need to wait for a little bit, there is a toaster for the bagels, the coffee is good,and the cream is real!. Thank you, Subaru of Keene! Thank you, Kathy. More