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Subaru of Keene

Keene, NH

5.0
441 Reviews

11 Production Ave

Keene, NH

03431

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Showing 441 reviews

April 23, 2011

Everything went very smooth. From finding out everything I needed to know about the car to the financing to the way they cleaned the car for me when I bought it was perfect. Made buying a car which can be More

by lett420
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
April 19, 2011

I highly recommend Subaru of Keene and Bryan Sicard. When I walked into the dealership I was approached quickly and with in a few minutes Bryan was answering all my questions and taking the time to help More

by eowsiany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
April 15, 2011

The worse experience I have had in years. We left with a Purchase and Sales on a used car for my son only to find when we came back to close, the deal had changed! It was an error I agree. If they knew anyt More

by Massachusetts22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Babineau
Apr 22, 2011 -

Subaru of Keene responded

PLEASE DON'T SHOOT THE MESSENGER We are very sorry the customer did not understand the explanation we provided about Mass Sales Tax credit and was less than satisfied with their vehicle purchase. The deal never changed on the price of the pre-owned Forester her son purchased, trade-in value of the F-250 truck or the out the door price. At issue is the $600 Mass sales tax they will have to pay when they register the car. She was informed prior to picking up the car that the registration on the trade-in vehicle would NOT be a valid transfer for a tax credit (cost of the car being purchased less the trade-in value) because the vehicle being traded in was not registered or titled to her or her son. (Mass will not give a tax credit to someone who never originally paid the tax.) The issue came up again at closing and we offered to cancel the purchase. They elected to go forward with the purchase. There was no mistake made – just a misunderstanding about how Mass sales tax would apply to their unique circumstances. Had the vehicle been purchased and registered to the party who owned the F-250, the sales tax credit would have applied. We have remained in contact with her son who loves his 2004 Subaru Forester XT.

April 10, 2011

Outstanding experince, 2nd purchase from this dealer, good sales experince, good internet experince, found the car we were looking for, had things in place prior to visit, had good pricing, very good tra More

by jajtesta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sicard
April 01, 2011

Yesterday my husband and I took our two cars to Subaru of Keene to trade them in for a new Subaru Outback wagon. It was a very pleasant experience. All the people named above were very courteous, polite and More

by hhale368
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Babineau, Kelley Barber, Mark, Alison Trow
March 31, 2011

To Whom It May Concern, My husband and I decided we To Whom It May Concern, My husband and I decided we needed a new car. My husband went on-line and searched different car dealerships in our area. More

by mitch592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
March 26, 2011

Curt was GREAT to work with. Everyone at the dealership was very friendly and welcoming. I was given a fair price for my trade in and a great price on my new car. This was the easiest and most painless car More

by Yavuz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Finnamore
March 10, 2011

We were quite pleased with our experience. Ken Goff was very helpful and has been wonderful about following up after the sale. We also really love our new car! The price was reasonable and the 2.9% finan More

by HJasmin
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goff, Ken Goff
March 09, 2011

I couldn’t be happier with my experience with Subaru of Keene. I should have started in Keene from the beginning because I had a terrible experience with a dealer closer to my home in Mass. I became so ups More

by Zxelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carey and Anthony Mastronardi, Anthony Mastronardi
March 05, 2011

We were very pleased with our experience: We were not approached before we were ready, then our salesperson assessed our price range and needs & showed only cars within that range. No pressure, only des More

by Savitr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard, Dan Kuraner
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