Back

Subaru of Keene

Keene, NH

5.0
441 Reviews

11 Production Ave

Keene, NH

03431

Directions

By Type

Showing 441 reviews

August 18, 2011

I had contacted Subaru of Keene as I was looking to trade I had contacted Subaru of Keene as I was looking to trade in my 2008 Honda Element. I was put in contact with one of their Sales Professionals, Brya More

by MarkNygard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
August 17, 2011

Brian was great from start to finish! He was informative and helpful in helping us make an informed purchase. I place a lot of stock in the experience one has with a salesman when buying a car. Brian was a More

by skeator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sicard
August 16, 2011

Bryan was very knowledgeable about Subarus, helpful, and personable. He quickly arranged for us to take a test drive, answered all our questions, and did not make us feel pressured. He followed up with phon More

by goodbyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
July 29, 2011

After a disastrous visit to Manchester Subaru on Sunday, where I was written off and completely ignored by their sales staff, I was dreading having to contact yet another dealer in my quest to find a used S More

by tomboyfarmer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott, Scott Peabody
Jul 29, 2011 -

Subaru of Keene responded

Thank you for your kind words. It's not often that someone takes the time to write - ESPECIALLY when you didn't even buy here. We appreciate that! Unlike new Subarus, it's impossible to replace a used car with an identical used car once it's gone. Our phone and internet customers come from all over New England, NY and Eastern Canada to buy cars from us. We encourage them to call ahead and put a REFUNDABLE deposit on the car to ensure it's available when they get here. No less than 3x per week cars are sold before another customer without the deposit can get in to see the same car. As in your case, when that happens we immediately called to let you know so that you would not waste your valuable time. It's the right thing to do! Subaru of Keene has excellent reputation and a strong, written Code of Ethics that we all live by. Just recently Subaru of Keene was named one of the Top Subaru Dealerships in the US for Customer Satisfaction. We look forward to serving you when you are ready for your next car.

July 15, 2011

We had a very positive experience at this dealership. We bought a new Subaru and traded in our older Subaru. Michael Babineau was great to work with. He was friendly and knowledgeable; never did we feel any More

by terriashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Babineau
June 26, 2011

subaru off keene great costumer service easy go and subaru off keene great costumer service easy go and verry helpfull highly recomended specialy kenneth goff in sale he will do whatever it takes to m More

by maroun3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenneth goff, Ken Goff
June 24, 2011

After looking all over at many dealers for the exact vehicle I was looking for I came across the exact 2011 WRX that I had been looking for at Subaru of Kenne. I sent an email to see if it was still av More

by JeradR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goff, Alison Trow, Ken Goff
June 17, 2011

They worked very hard to get me to be able to leave with the car on the same day I bought it. They didn't try to push things I didn't want and the car was everything they said it was. It was cleaned and gas More

by xandram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perry and Mark B.
June 16, 2011

Our buying experience was pretty stress free as compared to prior purchaes at other dealerships. Ken was very friendly and not a pushy salesperson that you sometimes encounter. There was no pressure at al More

by anniesmiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken & Dan, Ken Goff
June 09, 2011

We had a somewhat unique situation. We are from Connecticut and had been promised a manual transmission forester by two different local dealers. With contracts complete and deposits down on the ca More

by brigantis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
...
37
...