Subaru of Keene

Subaru of Keene has the best information on the web about the 2012 Impreza and both Michael and Mark were a pleasure to work with. mark spent over 40 minutes on the phone with me before I drove the 2 hours the 2012 Impreza and both Michael and Mark were a pleasure to work with. mark spent over 40 minutes on the phone with me before I drove the 2 hours to the dealership. More

Everyone was polite and well-informed. Absolutely no pressure to buy. We called Monday and drove away with a car on Wednesday with very little interruption in our lives. The dealership is clean, conveni pressure to buy. We called Monday and drove away with a car on Wednesday with very little interruption in our lives. The dealership is clean, convenient, spacious, and the employees are first-rate. Plus, we got a great car. More

My first attempt to order a new Impreza was not a positive one. I went to a different dealership (NOT Subaru of Keene) and walked away feeling rushed, pressured, and frustrated. I went in to obtain positive one. I went to a different dealership (NOT Subaru of Keene) and walked away feeling rushed, pressured, and frustrated. I went in to obtain information about the car, and the salesman actually went to Google to show me pictures, which I could have done from home. When I explained I didn't want to place an immediate order after he was unable to provide me with new information, I was quickly dismissed. Fortunately, I came across Subaru of Keene after that initial experience. The dealership had created a wonderfully informative website about the '12 Imprezas that provided much more information than the actual Subaru site. It really helped me decide on options and ensured I found the perfect fit. I initially corresponded with Bryan Sicard via email, and he was very helpful and quick to respond to my inquiries. When the car arrived, my experience continued to be great. Bryan was very helpful at every turn, answering all the questions I had and he seemed very eager to help me. What I appreciated most about him was his very "genuine" approach, which is not what I've come to expect at a car dealership. It means a lot to talk to someone and feel like they're listening! I will be happy to refer friends not only to the dealership, but to Bryan in particular. Top notch service! More

I recently visited this dealership and left a less than favorable review before even giveing them a chance to respond to an offer. I have never been so wrong, shortly after our visit we were contacted by favorable review before even giveing them a chance to respond to an offer. I have never been so wrong, shortly after our visit we were contacted by Mike about working with us to get the vehicle we were looking for. He even contacted us when he was out sick. after giving some options we agreed on a price and I was contacted by Dan (Sales Manger) to answer any questions and let us know what was needed. When Im wrong I certainly am the first to admit it, and I was wrong on my first assesment. This is a 1st class dealership, I was very surprised how accomadating they actually are. I will do buisness with this dealership again and strongly recomend them. very profesional. V/R Stephen Breen More

The last week of Nov. 2012 I purchased a new 2012 Outback from Subaru of Keene...The Sales consultant, Bryan Sicard, was spot on in every aspect of my buying experience..His knowledge of the product was exte from Subaru of Keene...The Sales consultant, Bryan Sicard, was spot on in every aspect of my buying experience..His knowledge of the product was extensive, the no pressure atmosphere was refreshing and he made the purchase a positive one....This is my 8th new automobile over the years, so I know what a hassle new car buying can turn into....My hat's off to Bryan for his hard work....I look forward to seeing him again when I take my Outback in for routine service....Thanks,,,,,,,T.R. Lambert More

Wonderful service, very accommodating, was shopping with two young children and was very understanding of need to keep things moving. I appreciated the transparency of the transaction. two young children and was very understanding of need to keep things moving. I appreciated the transparency of the transaction. More

No BS. Just a straightforward transaction that met or exceeded my needs. No pressure, no need to haggle. I was treated fairly from the start. I bought a Subaru from another dealer and moved the servic exceeded my needs. No pressure, no need to haggle. I was treated fairly from the start. I bought a Subaru from another dealer and moved the service over to Keene. The people couldn't be better to deal with. They are straightforward, get the job done quickly and well. Service costs are always reasonable. They are part of the Fenton group in Keene. I would not buy a car from anyone else. More

I live in NJ and ordered a 2012 Impreza from a local dealer in September. I have been unable to get any information locally about colors and other details. Keene's website is so informative! Mark was so dealer in September. I have been unable to get any information locally about colors and other details. Keene's website is so informative! Mark was so kind and professional on the phone, and assured me I should stick with my NJ order and relax. He absolutely did not pressure me to buy from him, but rather provided me with valuable information about the status of the Imprezas. If you are considering purchasing a Subaru I would highly recommend Keene of New Hampshire. It's worth the little extra effort to go out of state and get great customer service! Thank you so much, Mark! More

After dealing with a salesman at another Subaru dealership, I was dreading having to contact another salesperson to try out Subarus. What a surprise when I went to Subaru of Keene and was treated dealership, I was dreading having to contact another salesperson to try out Subarus. What a surprise when I went to Subaru of Keene and was treated very differently by salesman, Michael Babineau. He was laid back, polite, and very helpful. I was not planning to buy a Subaru the day I went, but ended up making a purchase. More

Dear Mark, I hope you had a wonderful summer! Dear Mark, I hope you had a wonderful summer! With this letter, I just wanted to say that this service I receiced from the Keene team was per Dear Mark, I hope you had a wonderful summer! With this letter, I just wanted to say that this service I receiced from the Keene team was perfect. When I first contacted you in january of 2011 and you gave me the price of the Outback 2011, I could not believe the price you gave me over the phone. It was 10 000,00 $ lower that the price I got in Canada (Quebec) for the same car and your car had more options. Futhermore, I remember how stressed I was when I order the Outback beause my wife was about to give birth at the end of april 2011. Soon after, there was the huge earthquake in Japan that cause an additionnal delay to the delivary of our car. Even with all these events happening you would always respond calmly to my question, to secure my worries. Finally, the car came in and I pick-it up on may 5th, 2011 at your dealership, in Keene. Unfortunately, you were sick that morning so we missed each other but I got a wonderful service from M. Dan Kraner and M. Scott Peabody. The return to Canada was stress free since all the required papers were sent at the proper Canadian border before our arrival. I can assure you that the wait was worthy! My wife and I are very satisfy with our purchase and we surely would recommand canadians to by from Subaru of Keene. Last but not least we even had chance to test the Subaru warranty. Since, we had a little back door mecanism problem. We got it fixed in a dealeship in Canada and got the reimbursement from Subaru of America within a month. Sorry for taking so long before sending you this letter, Regards, P.S: My new born baby Joah and my wife Annick are doing fine! Jonas Germana More