Subaru of Keene
Keene, NH
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A great team of people when buying a new or used Subaru! Everyone I dealt with was right on top of everything that has to be discussed when buying a new Subaru! Sandra J Palmer Everyone I dealt with was right on top of everything that has to be discussed when buying a new Subaru! Sandra J Palmer More
Kim Beers was excellent, both on the phone during the time I was shopping around among Subaru dealers and after I decided to buy a new Forester from her. When I told her what I had been told by another time I was shopping around among Subaru dealers and after I decided to buy a new Forester from her. When I told her what I had been told by another dealer (that he could still order a 2012 with exactly the options I wanted), she immediately knew he was not correct, alerted me and gave me a straightforward, honest explanation. During my phone conversations with 2 other dealers, the more questions I asked the more I felt that I was trying to pick up a slippery bar of soap from the shower floor. Kim was just the opposite -- she was knowledgeable and straight. She could not match the "offers" I had from other dealers (which I think were destined to be bait and switch offers), but we arrived at a compromise that I considered reasonable, and I'm very happy to have spent a few hundred extra to get a good long term relationship with a person I trust. More
We were considering two makes, Subaru and Mazda. When comparing the dealerships, not to mention the cars, the choice was obvious. Curt and his colleagues at Subaru f Keene were professional, knowledgeabl comparing the dealerships, not to mention the cars, the choice was obvious. Curt and his colleagues at Subaru f Keene were professional, knowledgeable, friendly, and "down home." I appreciate so much that combination of qualities, and feel totally comfortable having bought our car there. (The other dealership fulfilled all the stereotypes of shady car dealers, so it was no contest). More
Employees of Keene Subaru are very friendly. We've never experienced auto sales people who are good listeners. Honestly, we know you are in business to sell cars and make money, but Brian was so nice. Also experienced auto sales people who are good listeners. Honestly, we know you are in business to sell cars and make money, but Brian was so nice. Also Dan, the business manager and Sandy, the internet sales person; these two people were very nice to deal with. Sandy made sure she came to meet us in person. It really makes a difference when people are friendly and very efficient, as the three mentioned are. More
I absolutley love the service department at Keene,they went over beyond my expectations to get my car fixed and back on the road. I had major warranty work performed on my motor by them and through the wh went over beyond my expectations to get my car fixed and back on the road. I had major warranty work performed on my motor by them and through the whole process they contacted me with updates and answered all my question. When i went to pick up my car they had detailed the whole car for me, it was looking better then the day I bought it from another dealership. If you need service done on your Subaru this is the place to have it done, they make the whole experience trouble free. You guys are great!!!! More
Great experience. No pressure sales tactics and a great selection of new automobiles. It was a very easy buying process. I would recommend Subaru of Keene to anyone. selection of new automobiles. It was a very easy buying process. I would recommend Subaru of Keene to anyone. More
Buying a car is a complex sometime confusing and intimidating process. Its something I do only once a decade, at most. For the car just purchased, I shopped around and also researched the web. I vis intimidating process. Its something I do only once a decade, at most. For the car just purchased, I shopped around and also researched the web. I visited no less than six different dealerships. In the end I felt secure with the advise Kim Beers was providing. I tried four different Subaru models and settled on the Legacy. Kim was most helpful is explaining to me the differences between the models and what I should expect from the Legacy. More
My husband and I could not have been more satisfied with the dealings that we had with Subaru of Keene. Bob Berry was so very much in touch with what our needs were. He made us feel comfortable and apprec the dealings that we had with Subaru of Keene. Bob Berry was so very much in touch with what our needs were. He made us feel comfortable and appreciated as customers - so much so that we almost forgot we were customers instead of old friends. Every person that Bob introduced us to only increased our level of right decision making - "Not a bad apple in the place". We would recommend the Keene Subaru dealership to all of our friends and relatives who are looking for a perfect vehicle for their needs. Bob Berry is outstanding and we thank him. MaryAnne and Arthur Pendleton More
Brian met us in the parking lot and took us on a great test drive on different road surfaces to put the car to the test. When the car I wanted to purchase was found it had come right off the truck. Bria test drive on different road surfaces to put the car to the test. When the car I wanted to purchase was found it had come right off the truck. Brian made sure it was washed before I even test drove it. More