Subaru of Keene

Sales in Keene Kathy Kelley was wonderful to work with - honest, personable and responsive. She is excellent and I highly recommend working with her specifically at Kathy Kelley was wonderful to work with - honest, personable and responsive. She is excellent and I highly recommend working with her specifically at Subaru of Keene. More

Misleading Dealer Add-ons I spoke with another dealership who would have offered me between $1000 and $2000 more for my exact trade-in to Subaru of Keene. This was when I was c I spoke with another dealership who would have offered me between $1000 and $2000 more for my exact trade-in to Subaru of Keene. This was when I was canceling a bumper to bumper contract with them on my previous vehicle: I had driven it for about 3000 miles, and received ~$1700 back from the original $1900 purchase price. I was mislead to believe that I would have the same contract on the vehicle I was purchasing from Keene. Before I received this vehicle, I asked to opt out of the $1900 add-on from my purchase order and take the car as is. I was told that if I cancel the add on I would reduce the price by $260.00. I felt very deceived throughout the whole process. I would not recommend this dealership. More

Great car buying From the very start Dick Smith did not pressure us into buying. He let us look, was there to answer questions and did not push to make a sale when we From the very start Dick Smith did not pressure us into buying. He let us look, was there to answer questions and did not push to make a sale when we told him we would be back another day to test drive the outback. He was true to his word and sent us a brochure on the outback when his supply came in. When we had decided to go back to test drive we called Dick and he was there with a car waiting for us to drive. We were sold and bought the Subaru outback. We had the same experience with Dan the financial manger with obtaining our loan with a payment we could live with. Overall we would recommend the Subaru of Keene dealership hands down. More

Best car buying experience in a long time! We recently picked up our new Subaru Outback and couldn't be more pleased. Purchasing this vehicle was the best car buying experience we've had in a l We recently picked up our new Subaru Outback and couldn't be more pleased. Purchasing this vehicle was the best car buying experience we've had in a long time. We first contacted the dealership via e-mail- told them exactly what we were looking for- got a reply right away, Made arrangements to visit the showroom and within minutes were greeted by the friendly staff who worked as a team to get our trade-in appraised, locate a car that matched our requirements and then put their best deal on the table- all within 45 minutes! No games, no back and forth to the "back office" a dozen times. Our new Outback was ready before we expected- and upon delivery, our Sales Rep Scott showed us all the new features and how to use them. We are very pleased with the entire experience! More

Great service We looked at many cars before deciding the outback was the best choice. Great friendly service from all, especially Scott Wheeler. I absolutely love m We looked at many cars before deciding the outback was the best choice. Great friendly service from all, especially Scott Wheeler. I absolutely love my outback. More

New car purchase Everyone was knowledgable and eager to be helpful. All questions were promptly answered and they offered tips to help make choices that the average co Everyone was knowledgable and eager to be helpful. All questions were promptly answered and they offered tips to help make choices that the average consumer might have trouble with. I have bought many cars in the last 50 years and this is as good a service as I have seen anywhere. More

Great Subaru Dealership in NH This is my second time buying a Forester from Subaru of Keene. Kathy, my salesperson, was very patient and was willing to answer any questions that I This is my second time buying a Forester from Subaru of Keene. Kathy, my salesperson, was very patient and was willing to answer any questions that I had. The dealership overall is great for going in for services. I don't think I will ever have any complaints about this place! More