Subaru of Keene
Keene, NH
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I was very pleased with the welcoming attention to detail of Brian as well as friendliness and helpfulness of other employees during my recent visits to Subaru of Keene. What is usually a stressful car-buyin of Brian as well as friendliness and helpfulness of other employees during my recent visits to Subaru of Keene. What is usually a stressful car-buying experience, became instead a pleasant one. More
Scott was easy to work with and helped us to get a great deal on our new 2012 Subaru Outback. He was also able to answer all our questions about our new car and told us about all the services offered at the deal on our new 2012 Subaru Outback. He was also able to answer all our questions about our new car and told us about all the services offered at the dealership. More
The dealership is very clean and friendly. They have a large selection of cars. The dealer that we delt with was very helpful. This car was our first "new" car and the dealer that helped us, Kim Beers, wa large selection of cars. The dealer that we delt with was very helpful. This car was our first "new" car and the dealer that helped us, Kim Beers, was very polite and funny and helped us through our fears on owning a new car. More
Although buying a car is a somewhat overwhelming experience, we were treated very well by your staff. I especially want to thank Kim for her assistance. She was helpful and informative and put us experience, we were treated very well by your staff. I especially want to thank Kim for her assistance. She was helpful and informative and put us at ease. Judith Muse More
Bob Berry, the sales person assessed my needs and desires Bob Berry, the sales person assessed my needs and desires for my new car. And, pointed me to the right car for me. The car is great and meets m Bob Berry, the sales person assessed my needs and desires for my new car. And, pointed me to the right car for me. The car is great and meets my needs perfectly. I am very happy with the whole process which he made very easy and comforting. Scott Forbes, the sale manager made handling the paperwork very comfortable. Scott clearly was an asset to the whole experience. Also, Jim Champine the service manager made the inspection and rustproofing experience very positive. Jim certainly knows how to convey information in relaxing and informative matter. As a manager myself, I know how difficult it is find people who are friendly and can articulate themselves very well. I never seen such well rounded people working great together in tandem to make the whole experience be very positive and enjoyable. The best part there were no games in the sale process. The were upfront and to the point so you did not think you were being played So many other dealerships, like to play head games with you. Buying a car is not a simple quick process so not having to play the saleman's games was quite wonderful. More
This is our 3rd new car purchase from this dealer. I This is our 3rd new car purchase from this dealer. I wasn't sure what I wanted this time, and Anthony kept right up with me while I changed my mind This is our 3rd new car purchase from this dealer. I wasn't sure what I wanted this time, and Anthony kept right up with me while I changed my mind several times on model year, colors and options. When I did make up my mind, he helped close the deal quickly. When we took delivery, he made sure that he explained all of the features that were not on our previous models, and has called several times to ensure that I had no questions on anything. We have had all of the service for our cars done at this dealership and trust the work that they do. We have referred our friends to Subaru of Keene and will continue to do so. More
It was a pleasure purchasing my new Subaru from Curt. A new car is a big investment, and it's a little scary. Curt took the time to show me the inventory that Subaru of Keene had...and patiently pointed o new car is a big investment, and it's a little scary. Curt took the time to show me the inventory that Subaru of Keene had...and patiently pointed out the differences between the cars on the lot. He gave my husband and I privacy to discuss our options with each other. He was not agressive or pushy....I felt like he truly wanted me to purchase exactly what I wanted...not like he wanted me just to buy something. And he was willing to work with me to make sure I could stay within my budget! Curt also explained the service department operations to me. While I wanted a car that was better on gas, has a high safety rating and was affordable, it was also very important to me to know that I will be able to get the service I need without rearranging my schedule. Subaru of Keene offers evening and Saturday service hours, and allows me to both schedule my appointments and keep track of my service right online. And knowing that I can get a loaner if my car has to visit the dealership overnight is awesome....I don't have the time to be without a vehicle. I was very happy with the value I got for my trade-in. I had done some research prior to going to the dealership, and was pleased to get about what I was expecting without haggling about it. Signing on the dotted line is always overwhelming....and I typically worry about whether or not I made the right decision. But not this time. Since bringing my car home, the folks at Subaru of Keene have followed up with me a couple of times to make sure I'm happy with my purchase. And I have to say .... I absolutely am! Every time I look at my new car, I smile! I have not questioned the purchase at all. More
I was happy with my experience with Subaru of Keene. Everyone was friendly and professional. Anthony Mastronardi was great to deal with and he understood our needs. I would highly recommend Him and Suba Everyone was friendly and professional. Anthony Mastronardi was great to deal with and he understood our needs. I would highly recommend Him and Subaru of Keene to anyone. More
I had a great experience buying a car at Subaru of Keene. Mark was very pleasant and helpful. I did not feel pressured at all. Mark and the other employees made the process easy and stress-free. Mark was very pleasant and helpful. I did not feel pressured at all. Mark and the other employees made the process easy and stress-free. More