Subaru of Keene

I was very impressed with the genuine care shown by I was very impressed with the genuine care shown by Anthony Mastronardi and the young lady who handled the paper work that saved me a trip to the mot I was very impressed with the genuine care shown by Anthony Mastronardi and the young lady who handled the paper work that saved me a trip to the motor vehicle department.Anthony certainly knew everything about the car as he should.He also thoroughly explained it and knowing an 83 year broad might not be able to assimilate all told me to call anytime.Both went above and beyond to help me.I have already told my friends about Keene Subaru employees and of course what a great car I bought. More

Everyone at Keene Subaru was wonderful. It was a pleasure buying a car there! Everyone was professional and it was the least painful car buying experience we have ever had. buying a car there! Everyone was professional and it was the least painful car buying experience we have ever had. More

After identifying the new model/package we wanted I sent out notes to several dealerships who's inventory showed that car (Silver Forester/Premium/Black Interior) asking for their "best price." They were a out notes to several dealerships who's inventory showed that car (Silver Forester/Premium/Black Interior) asking for their "best price." They were all w/i ~ $200 of each other but we went w Keene due to relative location and reputation. Only had the car for 4 days but closing the deal/finance/etc. went much better than I've seen in the past. More

I came to the dealership having done a good bit of research online, and with some very positive previous first-hand experience of an Impreza. I knew I wanted to buy one of three possible models: 20 research online, and with some very positive previous first-hand experience of an Impreza. I knew I wanted to buy one of three possible models: 2014 Forrester, 2013 Forrester, or a Crosstek. Anthony knew that test driving would be the most effective way for me to make my decision, and he responded late one afternoon just before closing time by kindly arranging for 3 quick test drives. From that point onward he listened carefully to what we said, answered our questions directly, and provided extra information, but only when it related to the issues we had raised. It was all very direct and to the point, and cheerfully and sometimes humorously delivered. More

My experience in buying a new car was particularly pleasant, primarily because of the salesperson, Anthony Mastronardi. At no time did I feel pressured in any way to buy a particular car or accessori pleasant, primarily because of the salesperson, Anthony Mastronardi. At no time did I feel pressured in any way to buy a particular car or accessories that I myself did not want. When I actually picked up the car, he again took time to show me many of the features on the new vehicle with which I was unfamiliar. He assured me that he was available for me to contact him with any questions that might arise as I became acquainted with my new Subaru Legacy. I would rate customer service as excellent! Prior to my going to Subaru of Keene, I had read "Consumer Reports" with regard to the 2013 Legacy, and the car was highly recommended. More

Kim was a great sales person, she was very down to earth and friendly. We test drove all the cars I was interested in, she made the experience very enjoyable. She provided me with exactly what I was looking and friendly. We test drove all the cars I was interested in, she made the experience very enjoyable. She provided me with exactly what I was looking for and got me a payment that I was comfortable with. I just love my car ! Kim thanks for everything you were great ! More

Kim was wonderful to work with. If you are looking to buy a new Subaru ask for her. She is very patient. Answered all of my questions. Was willing to deal. An overall great experience. Thanks Kim! a new Subaru ask for her. She is very patient. Answered all of my questions. Was willing to deal. An overall great experience. Thanks Kim! More

I thought Peter did a great job with my husband and I, who have never bought a Subaru before. He explained things in a way that was easy to understand, and did not talk "over my head" with technical terms who have never bought a Subaru before. He explained things in a way that was easy to understand, and did not talk "over my head" with technical terms. He was very friendly and open with us, did not push us at all, and gave us some privacy to discuss the financial piece. I would recommend him nd Subaru of Keene to anyone. We had a very positive experience there, and felt the people there enjoyed each other and working together. That makes a big difference. There was joking and laughter and it was a light-hearted atmosphere. More

The dealership was clean and comfortable, my salesman was honest, respectful, courteous, gave me all the time I needed, took me on a test drive, gave me time alone to think without pressure, and after I purc honest, respectful, courteous, gave me all the time I needed, took me on a test drive, gave me time alone to think without pressure, and after I purchased the car I choose, continued to give me as much time as I needed to explain everything to know about operating all the new "modern" features in the new car that I asked about. More

My experience buying a car at this dealership was very positive. The sales people I worked with were very friendly, helpful and expeditious. I would definitely recommend the service I received. Thank you. positive. The sales people I worked with were very friendly, helpful and expeditious. I would definitely recommend the service I received. Thank you. More