Subaru of Keene
Keene, NH
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I was looking to trade in a Tundra and had my mind on a brz or wrx. Ernie and sales were very low pressure and easy going which is all I really wanted. They got me out on a test drive within minutes of arr brz or wrx. Ernie and sales were very low pressure and easy going which is all I really wanted. They got me out on a test drive within minutes of arriving which was also great. Everyone there was very welcoming and humorous. I would recommend this to anyone looking to check out a subaru or trade in their old car. More
Subaru of Keene was my first stop when I made the decision to replace my aging car. It was there I met Ken Goff whose professional and friendly manner made the experience of buying a car not only a r decision to replace my aging car. It was there I met Ken Goff whose professional and friendly manner made the experience of buying a car not only a relief, but a lot of fun from day one. He listened carefully to my description of my intentions and respected my budget. It was initially my plan to purchase a certified used vehicle, and Ken was able to immediately show me two on the lot that met my expressed needs and budget. He is knowledgeable about the Subaru vehicles themselves, and was also able to describe intelligent purchasing options that aligned nicely with my plans. I left the dealership with useful resources and the knowledge that I could contact Ken or anyone at Subaru of Keene at any time with questions. After meeting Ken, I did some research and comparison shopping and easily made the decision to return to Subaru of Keene. I contacted Ken who quickly set up a test drive, and I purchased a great new car that is perfect for me. Ken facilitated everything about the purchase, which was entirely without stress,. I have a great deal of faith in my 'car guy' and the team that provides customer service at the Keene store. I could not possibly be happier with my decision to work with Ken in finding the right car and I look forward to working with him and the Keene team in keeping my car in great shape for the next many, many years. More
Great. They answered our questions with no pressure the first time we stopped by. When we went in to purchase our Forester they were very helpful, and again no pressure. We got a good price and very good first time we stopped by. When we went in to purchase our Forester they were very helpful, and again no pressure. We got a good price and very good financing. They sold us the car we wanted without trying to upsell us into a fancier model. These people listen to you and want you to be happy. They actually work to build repeat customers and in our case I would say their approach works. Next time we need a car they will be our go to dealership. More
We had a positive experience buying a car from Subaru of Keene. Their man, Ken Goff was attentive, pleasant, and thorough. All the purchase and trade-in papers were processed with our bank (out of state, Keene. Their man, Ken Goff was attentive, pleasant, and thorough. All the purchase and trade-in papers were processed with our bank (out of state, mind you) in a quick and professional way. The car and all the papers were ready when we arrived, having driven in 3 hours from New York State. We signed and were out of there in 20 minutes. Closing the sale was painless. The drive home was wonderful and magical. We love our new Subaru. P.S. The WRX is so fast that my husband kept having to slow it down! We will definitely buy another car from you because now I want one! More
I fell in love with a little white impreza sport wagon in Brattleboro and spend an entire miserable day there and left very unhappy without the car the next day I thought I would give Keene a try and Kim Bee Brattleboro and spend an entire miserable day there and left very unhappy without the car the next day I thought I would give Keene a try and Kim Beers came to my rescue! I have purchased several cars at many different dealerships throughout the years and this experience with Kim and everyone who helped me at Subaru of Keene was by far the best car shopping experience I have ever encountered! I very happily drove away with my little impreza and so far have been extremely happy with my new car! Thank you! Tammy White More
We were in the market for two new vehicles, one due to an unfortunate not-at-fault accident. We were happily assisted by Kim Beers who is very familiar with Subaru products. She offered suggestions, but was unfortunate not-at-fault accident. We were happily assisted by Kim Beers who is very familiar with Subaru products. She offered suggestions, but was never pushy. Throughout the process of the purchase of both vehicles we never felt pressure to buy. We can actually say we enjoyed the car buying experience we had not only with Kim but with other Subaru of Keene personnel. Each person we encountered was personable, helpful and knowledgeable. We highly recommend this dealership and its employees. More
This is my second Subaru. Curt Finnamore was professional,curtious,and very pleasant to work with. Every question we asked he had the answers immediately. He showed us several styles, and helped professional,curtious,and very pleasant to work with. Every question we asked he had the answers immediately. He showed us several styles, and helped us find the package that fit our needs. As we were driving home in our new Subaru, we both agreed that this was the best buying experience we had ever had. More
Subaru was efficient and effective into getting my old car traded in and getting me into the car that I wanted. Kathy and I sat down almost immediately after deciding what I wanted to start the process of car traded in and getting me into the car that I wanted. Kathy and I sat down almost immediately after deciding what I wanted to start the process of purchasing the car. Subaru of keene also got me a great auto loan rate and I have confidence that they could do the same in the future. More
I have been a returning customer with Subaru of Keene for a few years now and have been always satisfied with the service I receive- as well as the reliability of great customer service every time I enter th a few years now and have been always satisfied with the service I receive- as well as the reliability of great customer service every time I enter the dealership. More