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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,061 Reviews

2,061 Reviews of Subaru of Jacksonville - Service Center

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July 10, 2023

Everything was addressed to our complete satisfaction. Mini was awesome! Subaru is my forever car and SoJax is my forever dealership! More

by pued
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Subaru of Jacksonville responded

We're so happy you were pleased with your experience - and we truly can't think of a better compliment than you choosing us as your forever dealership. Thank you for being part of our SOJAX Family!

Jul 14, 2023 -

pued responded

Always.

July 09, 2023

I have purchased two vehicles from Jacksonville Subaru. There are many reasons why this dealership continues to be number one! The upmost reason being customer service. From the beginning to the end of More

by newnurse65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Subaru of Jacksonville responded

Your business matters so much to us. Thank you so much for the great review and kind words. We are so happy you had such a wonderful experience and we love having you as part of our SOJAX family!

July 08, 2023

Bought a new Subaru. Loved the experience. Had an older Subaru fixed. Loved the experience. More

by james.d.snead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
Jul 13, 2023 -

Subaru of Jacksonville responded

Wooo Hooo - we love reading about our customers having great experiences with all of our teams! Thanks for being part of our SOJAX family!

July 08, 2023

Bought a new Subaru. Loved the experience. Had an older Subaru fixed. Loved the experience. More

by james.d.snead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
Jul 13, 2023 -

Subaru of Jacksonville responded

We love hearing about customer's Sales & Service experiences being great! Thank you for being part of our the SOJAX fam!

July 08, 2023

My first visit… I have nothing negative to say. Was pleased with the work done and was valued as a customer:) Done in a timely manner and communication was great… 5 stars! Thank you:) More

by sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Subaru of Jacksonville responded

Thanks, sa! We are so happy you had a great first visit. Thanks for being part of our SOJAX family and trusting your Subaru with us!

July 07, 2023

It’s run like a business should be run. .Attentive staff , no excuses , top of the line service More

by Drcarltonhicks
Recommend Dealer
Yes
Employees Worked With
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Subaru of Jacksonville responded

Thank you for the great review and kind words! We appreciate you being part of our SOJAX family!

July 06, 2023

Professional, cordial, and on time. Finish work in the time they estimated and cost was very reasonable. More

by jblatval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Subaru of Jacksonville responded

Thanks so much for the kind words about our Service team! We love having you as part of our SOJAX family!

July 05, 2023

Mike and his team are to be commended for outstanding service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my sec More

by flodawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Billman
Jul 05, 2023 -

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to care for your Subaru. We love having you as part of our SOJAX family!

July 03, 2023

Expedient, courteous, welcoming and engaging! This was my first trip to the service dept and it was good. My sense is that they go out of their way to make it a positive experience. Also the w More

by Minnesota girl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Subaru of Jacksonville responded

We definitely want our visitors to have a great and comfortable experience! Welcome to the SOJAX family and we look forward to seeing you again.

July 01, 2023

Danny helped me in service since Mike was not at his desk when I arrived. Danny was excellent and had my rental car available and was also there when I returned my vehicle. Danny was very helpful and good t More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Subaru of Jacksonville responded

We are thrilled you enjoyed your experience with Danny! Thank you for the kind words about him and for being part of our SOJAX family!

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