Subaru of Jacksonville - Service Center

Service was quick and good, only one disappointment, they did not have the recall part in stock where part of the appointment was made for did not have the recall part in stock where part of the appointment was made for More

Went in for my service right before the 36K miles warranty was up. Danny was very accommodating, got me a loaner, and was really professional and kind working with me on the issue. Everything is reso warranty was up. Danny was very accommodating, got me a loaner, and was really professional and kind working with me on the issue. Everything is resolved and my WRX is shifting better than when it was brand new :) More

What a super convenient drop-off and pick-up service Subaru of Jacksonville offers, and a loaner is a great bonus! I took my 2015 Subaru Outback in for 90K mile maintenance and to have a noise checked Subaru of Jacksonville offers, and a loaner is a great bonus! I took my 2015 Subaru Outback in for 90K mile maintenance and to have a noise checked out. The service they provide is excellent. A big shout out to Russell! He couldn't have been more pleasant to work with. He is very thorough, going over all of my car information with me, ensuring my vehicle is good to go on my long trips! Thank you for your continued great customer service and car service! I will be back! More

Helpful staff that kept me informed at every step along the way during my recent visit for service. I appreciated the update before parts were replaced and the discussion about which repairs were more impo the way during my recent visit for service. I appreciated the update before parts were replaced and the discussion about which repairs were more important to safety. More

I was genuinely honored to have Mr. Porter allow an exception to having service work performed while the service area was under renovation. There is a true dedication to customer service and satisfacti exception to having service work performed while the service area was under renovation. There is a true dedication to customer service and satisfaction at Subaru of Jacksonville!!! More

Another great visit to Subaru of Jacksonville. Despite there being a considerable amount of work improvement being carried out in the forecourt my service went smoothly. Friendly and efficient staff. there being a considerable amount of work improvement being carried out in the forecourt my service went smoothly. Friendly and efficient staff. More

Had to have my vehicle serviced and I've had the best experience at Subaru of Jacksonville. Professional, informative and fantastic customer service. I will be recommending to everyone I know. experience at Subaru of Jacksonville. Professional, informative and fantastic customer service. I will be recommending to everyone I know. More

I drive my 2001 Forrester 36 miles ,since 2004, to have it serviced at JAX Subaru. On the last visit, 1/6/20 Service Advisor, Danny Kane Jr. was was polite with no pressure and no upsell. Master Tech Roy it serviced at JAX Subaru. On the last visit, 1/6/20 Service Advisor, Danny Kane Jr. was was polite with no pressure and no upsell. Master Tech Roy Seerattan always returns my car to near showroom condition. I'll be back. PG Fernandina Beach More

We couldn’t have had a better experience with Subaru of Jacksonville. We arrived just a few minutes before closing with battery issues and were treated with patience and understanding. Danny was friendly, Jacksonville. We arrived just a few minutes before closing with battery issues and were treated with patience and understanding. Danny was friendly, knowledgeable, and explained things easily enough that someone who doesn’t know anything about cars could understand. They needed to keep the car for a couple days, but kept us updated on their progress. Danny even followed up a few days later to make sure everything was still working okay. Best service experience I’ve ever had. More

Danny has helped me every time I’ve come to Subaru, and I will continue to come back for more services. I feel taken care of, and respected by Danny, and would recommend him to anyone. He’s gone out of his w will continue to come back for more services. I feel taken care of, and respected by Danny, and would recommend him to anyone. He’s gone out of his way for me when he didn’t have to, and that shows me that he, and those at this location can be trusted. Great service every time!! -Kadeem More