Subaru of Jacksonville - Service Center

This is my first subaru purchase and from purchase thru my service dept. experience everyone is very professional and courteous. I have never had a totally excellent experience with any other dealership li my service dept. experience everyone is very professional and courteous. I have never had a totally excellent experience with any other dealership like the one with Subaru of Jacksonville.Great service advisor Mike Mcclendon,This dealership has exceeded my expectations.Ten stars instead of five.Keep up the excellent work and this dealership will continue to be ranked number one. More

Bought my Forester here in 2018 and have had great PM visits since, as well as the good experience buying. Keep up the good work! visits since, as well as the good experience buying. Keep up the good work! More

Although everyone at Subaru JAX is exceptional, special recognition to Josh in service. Thorough, professional and a pleasure to work with! Highest recommendation! We will only service our vehicle here! recognition to Josh in service. Thorough, professional and a pleasure to work with! Highest recommendation! We will only service our vehicle here! More

Great service and friendly, knowledgeable staff. We didn’t have an appointment but they fit us in anyway. Kept us up to date on progress and explained all the necessary repairs. Will not take our Sub didn’t have an appointment but they fit us in anyway. Kept us up to date on progress and explained all the necessary repairs. Will not take our Subaru anywhere else. More

First service visit to Subaru and again, I could not have asked for any better experience. Mike Needham was pleasant, professional, and listened to what I needed to have done. He answered all my questions asked for any better experience. Mike Needham was pleasant, professional, and listened to what I needed to have done. He answered all my questions and saw to it that my new car was well attended. While I was waiting, I spoke with Jerry, from whom I bought my car. He once again reiterated that if I have any questions or concerns all I have to do is ask. In less than thirty minutes, I was on my way home. I should have shopped Subaru sooner, but so happy and thankful I finally did!!! More

As always Mike took amazing care of us! Subaru Jax always impresses, highly recommend using them for service. Saved us money today big time honoring their product even though it was out of warranty technical impresses, highly recommend using them for service. Saved us money today big time honoring their product even though it was out of warranty technically. More

Work was done per my specifications and was finished EARLIER than promised - thank you, Josh! Josh worked with me to divide my repairs into “Must Do Now” and Do Later” to help spread out the cost. Much EARLIER than promised - thank you, Josh! Josh worked with me to divide my repairs into “Must Do Now” and Do Later” to help spread out the cost. Much appreciated! More

First time working with Kevin. Overall a great experience. Will be bringing my wife’s car to him in the upcoming months ahead. Thanks again. experience. Will be bringing my wife’s car to him in the upcoming months ahead. Thanks again. More

Very happy with Subaru of Jax. They are very customer service oriented, and professional. Josh and the service department experience has been painless. I would definitely recommend Subaru of Jax. service oriented, and professional. Josh and the service department experience has been painless. I would definitely recommend Subaru of Jax. More

Excellent, reliable, and great communication throughout the process. They were thourough and did not rush a solution and took the time to identify the problem found only under certain conditi ons. Thank the process. They were thourough and did not rush a solution and took the time to identify the problem found only under certain conditi ons. Thank you! More