Subaru of Jacksonville - Service Center

Mike Needham has gone above and beyond each time I take my car in for service. I have recommended him to all friends and family. I really trust his advice and opinions, you can tell that he takes pride in my car in for service. I have recommended him to all friends and family. I really trust his advice and opinions, you can tell that he takes pride in his work. More

Even though we were out of towners, They gave us a quick appointment to to fix a stuck key. Replaced shift lever at no charge. Service area well organized. Waiting area had coffee and snacks. All in al appointment to to fix a stuck key. Replaced shift lever at no charge. Service area well organized. Waiting area had coffee and snacks. All in all a stress free experience More

My first visit to the dealer from which I bought the car, for service re a recall. It was a very positive experience. People - friendly. Service - fast. for service re a recall. It was a very positive experience. People - friendly. Service - fast. More

Mike was fantastic, he was realistic about the services that a 10 year old Subaru really needs, and didn’t try to push any extras. that a 10 year old Subaru really needs, and didn’t try to push any extras. More

I went in because of water on the floor and my audio circuits not working. The issue was repaired along with 90k maintenance. Subaru should require moonroof drain maintenance which would have saved m circuits not working. The issue was repaired along with 90k maintenance. Subaru should require moonroof drain maintenance which would have saved me lots of money and repair. I’m very happy with my service. More

Great service! Everyone is polite and knowledgeable. Mike, our service manager, stayed in touch and provided all the service details! This is our goto service department! Mike, our service manager, stayed in touch and provided all the service details! This is our goto service department! More

Outstanding work and customer service. Everyone at the dealership is very friendly, very knowledgeable, very helpful in any ways and they are making you feel very special. dealership is very friendly, very knowledgeable, very helpful in any ways and they are making you feel very special. More

Mike Needham is very clear with explanations and is accommodating. The staff is pleasant and courteous. I had a loaner this visit which was a huge help with managing my schedule. accommodating. The staff is pleasant and courteous. I had a loaner this visit which was a huge help with managing my schedule. More

I had a great experience with my service. Mike Needham helped me and he was very thorough with the list of things I needed done. Thank you! helped me and he was very thorough with the list of things I needed done. Thank you! More

Helpful, knowledgable and accessible. My service advisor -Mike Needham- went the extra mile to explain the situation with my vehicle, even lifting it up to show me the problem area. I also received a comple -Mike Needham- went the extra mile to explain the situation with my vehicle, even lifting it up to show me the problem area. I also received a complementary loaner to drive while my vehicle was in the shop. Service was fast time was fast too. They have earned a repeat customer! More