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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,071 Reviews

2,071 Reviews of Subaru of Jacksonville - Service Center

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April 10, 2021

I was assisted and right away got oil change as fast as an hour. They have complimentary beverages and snacks while waiting. It was an amazing experience! happy wife. More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Craig Landry
April 10, 2021

So appreciative of Mike and Subaru for fixing my AC on my new (to me) Crosstrek. I bought it unaware of a very expensive AC issue and Mike and Subaru took care of my car. Heading into summer I’m so thankful More

by Hanna S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Always a pleasurable experience @ Subaru of Jacksonville. Would recommend this dealership to anyone with a Subaru in the Jacksonville area. All staff very friendly. Clean waiting area and bathrooms. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Quick, fast and easy. Thanks for the excellent service Mike and Russell. I will definitely be bringing my business back to your shop. Thanks again!! More

by Melissa Cake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

i love this dealership. very professional people and friendly. i would not take my car anywhere else. i have bought 3 cars from them now More

by boadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
April 06, 2021

I went in for an oil change, no one tried to "sell" me any other services, they provided me with information and allowed me to make my own decision. I am reviewing the information and will make an appt i More

by robyn10621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
April 05, 2021

Except for the fact that we had to wait for a loner for over a week we were very pleased.Mike Needham and others in the service department explained the work needed and were prompt in getting us checked in More

by moine30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

Woo hoo! Overall quality service and awesome experience. They are always caring and professional , and now safe-minded during the pandemic. We love being a part of the Subaru family! More

by Zeros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

This was my first time taking my car to this dealership I recently purchased a 2005 sub 92X which is actually a Subaru in disguise everyone in the service department was cordial professional and knowledgeabl More

by Ciruzzi7ciruzzi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Very helpful and very courteous! Thank you for your assistance Ryan! So thrilled to have our forever Subaru Outback! It’s a pleasure to drive!!!! More

by KEM52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dombrowski, Michael Cohran
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